Tuck Siong CHUNG

Associate Professor
department: Marketing
Campus de Singapour
Marketing and Data Analytics – Marketing Models – Marketing Strategy – Consumer Behavior – Management
Career
Biography

Tuck is an Associate Professor of Marketing at ESSEC Business School. He is also the Academic Director for the MSC in Marketing Management and Digital. In addition, he helps the Marketing Department (both in Cergy and Singapore) to manage the Marketing PhD program as the PhD coordinator. His research interests span across both marketing and information systems. Specifically, his research interests include consumer online behaviour, marketing analytics, mobile and digital marketing and online personalization of products. He also works in the areas of the financial impact of marketing and service marketing models.He published his works in top academic journals including Marketing Science, Journal of the Academy of Marketing Science and International Journal of Research in Marketing. One of his recent publications won the Journal of the Academy of Marketing Science, Sheth Foundation Best Paper in 2017.

He contributes to the academic community by serving as a reviewer for such journals as Marketing Science, Journal of Marketing, Information Service Research, Journal of Service Research, International Journal of Research in Marketing and Journal of Interactive Marketing. In addition, he served as an editorial board member for the International Journal of Research in Marketing.

He has six years of industry working experience both in the service and goods industry. While he was working in Unilever, he was a manager holding such roles as Market development, Key Account Management and logistics covering both domestic and regional markets. Before joining ESSEC Business School, he was the Assistant Research and Development Director in the Institute on Asian Consumer Insight championing the digital behaviour cluster. In terms of industry engagements, he gave talks in companies as an external marketing expert, served as panel moderator, conduct industry workshop and was key note speaker in international conferences.

Diplomas

  • 2015: MSc in Development Management (Open University United Kingdom)
  • 2007: Ph.D. in Marketing & Economics (Robert H. Smith School of Business United States of America)
  • 2000: M.A. in Asia-Pacific Studies (Université de Leeds United Kingdom)
  • 1995: BBA. (Hon) in Business Administration (National University of Singapore Singapore)
Career
Full-time academic appointments
    • 2017 – Now : Associate Professor (ESSEC Business School Singapore)
Other appointments
    • 2015 – 2017 : Assistant Research and Development Director (Institute on Asian Consumer Insight Singapore)
Other Academic Appointments
    • 2007 – 2017 : Assistant Professor (Nanyang Technological University Singapore)
Professional appointments
    • 1997 – 2001 : Sales and operations manager in the Ice Cream Department (Unilever Singapore)
Distinctions

Awards

  • 2017 : Winner of the Journal of the Academy of Marketing Science, Sheth Foundation Best Paper Award
  • 2014 : Runner-up for the INFORMS Service Science Best Paper Award
  • 2007 : Frank T. Paine Award for Academic Achievement, University of Maryland, College Park, Maryland
  • 2007 : Marvin A. Jolson Outstanding Marketing Doctoral Student Award, University of Maryland, College Park, Maryland
Research

Journal articles

Presentations at an Academic or Professional conference

Teaching

Marketing

  • 2022 – 2022 : PhD Seminar (Lecture in Marketing Analytics)PhD Seminar (Lecture in Marketing Analytics) (ESSEC Business School France)
  • 2021 – 2022 : Business Week (ESSEC Business School Singapore)
  • 2020 – 2022 : Market Studies (Marketing Research) (ESSEC Business School Singapore)
  • 2018 – 2022 : Brand Management Using Digital Marketing and Social MediaBrand Management Using Digital Marketing and Social Media (ESSEC Business School Singapore)
  • 2018 – 2022 : Digital Marketing Challenge (ESSEC Business School Singapore)
  • 2017 – 2022 : Digital Marketing Strategy and Planning (ESSEC Business School Singapore)
  • 2017 – 2021 : Social Media Marketing and Mobile Marketing (ESSEC Business School Singapore)
  • 2019 – 2020 : Marketing Analytics (ESSEC Business School Singapore)
  • 2018 – 2020 : MMD Overseas Study Trip (ESSEC Business School Singapore)
  • 2018 – 2020 : Marketing and Sales Relationship (ESSEC Business School Singapore)
  • 2013 – 2016 : PhD Seminar in Marketing Modeling (Nanyang Business School Singapore)
  • 2012 – 2016 : Market Relationship (Nanyang Business School Singapore)
  • 2010 – 2013 : PhD Seminar on Contemporary Issues in Marketing (Nanyang Business School Singapore)
  • 2009 – 2012 : Services Marketing (Nanyang Business School Singapore)

Management

  • 2018 – 2022 : Asian Strategy Consulting Project (ESSEC Business School Singapore)

Other

  • 2018 – 2019 : Master thesis supervision
  • 2009 – 2013 : Undergraduate final year project supervision

Supervision of dissertation

  • 2011 – 2014 : PhD Dissertations Supervision

Thesis jury member

  • 2013 : Product Rating Statistics as Consumer Search Aids (Nanyang Business School Singapore)
Other activities
Research activities
  • Editorial Board Membership
    • 2023 – Now: Editorial Board membership – Journal of Service Research
    • 2021 – Now: Editorial Board membership – Asia Marketing Journal
    • 2016 – 2021: Editorial board membership – International Journal of Research in Marketing
  • Member of an academic association
    • 2017 – Now: Member of Academy of Marketing Science (AMS)
    • 2017 – Now: Member of American Marketing Association (AMA)
    • 2016 – Now: Member of European Marketing Academy (EMA)
    • 2003 – Now: Member of Institute for Operations Research and the Management Sciences (INFORMS)
  • Reviewer for a journal
    • Reviewer for International Journal of Research in Marketing; Journal of Interactive Marketing; Journal of Marketing; Journal of Operations Management; Journal of Service Research; Marketing Letters; Marketing Science
Professional activities
  • Member of a professional association, of an expert group or of a board of directors
    • 2020 – 2023: National representative (Singapore) (European Marketing Academy )
Services
    • 2013 – 2017: Chair, Marketing and International Division PhD Committee (Nanyang Business School Singapore)
    • 2009 – 2013: Member, Marketing and International Division PhD Committee (Nanyang Business School Singapore)
    • 2009 – 2011: Member, Curriculum Review Committee (Nanyang Business School Singapore)
Theses
  • 2013 : GUAN C. (Nanyang Business School), Thesis jury member, Product Rating Statistics as Consumer Search Aids
  • 2014 : MUKHOPADHYAY S. (Nanyang Business School), Thesis director, An integrated model of online rating decision: Role of pre-purchase expectation and post-purchase experience