Essec\Faculty\Model\Contribution {#2216 ▼
#_index: "academ_contributions"
#_id: "7642"
#_source: array:26 [
"id" => "7642"
"slug" => "7642-who-and-when-will-consumer-choose-online-versus-offline-platforms-omni-channel-customer-service-in-a-digital-economy 
7642-who-and-when-will-consumer-choose-online-versus-offline-platforms-omni-channel-customer-service "
"yearMonth" => "2019-07"
"year" => "2019"
"title" => "Who and When Will Consumer Choose Online Versus Offline Platforms: Omni-Channel Customer Service in a Digital Economy Who and When Will Consumer Choose Online Versus Offline Platforms: Omni-Channel Customer Service in "
"description" => "NG, S., GOH, K.H. et CHUNG, T.S. (2019). Who and When Will Consumer Choose Online Versus Offline Platforms: Omni-Channel Customer Service in a Digital Economy. Dans: 2019 Frontiers in Service Conference. NG, S., GOH, K.H. et CHUNG, T.S. (2019). Who and When Will Consumer Choose Online Versus Offline Pla "
"authors" => array:3 [
0 => array:3 [
"name" => "CHUNG Tuck Siong"
"bid" => "B00732684"
"slug" => "chung-tuck-siong"
]
1 => array:1 [
"name" => "NG S."
]
2 => array:1 [
"name" => "GOH K.H."
]
]
"ouvrage" => "2019 Frontiers in Service Conference"
"keywords" => []
"updatedAt" => "2021-09-24 10:33:27"
"publicationUrl" => null
"publicationInfo" => array:3 [
"pages" => null
"volume" => null
"number" => null
]
"type" => array:2 [
"fr" => "Communications dans une conférence"
"en" => "Presentations at an Academic or Professional conference"
]
"support_type" => array:2 [
"fr" => null
"en" => null
]
"countries" => array:2 [
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"abstract" => array:2 [
"fr" => null
"en" => null
]
"authors_fields" => array:2 [
"fr" => "Marketing"
"en" => "Marketing"
]
"indexedAt" => "2025-04-17T02:21:43.000Z"
"docTitle" => "Who and When Will Consumer Choose Online Versus Offline Platforms: Omni-Channel Customer Service in a Digital Economy Who and When Will Consumer Choose Online Versus Offline Platforms: Omni-Channel Customer Service in "
"docSurtitle" => "Presentations at an Academic or Professional conference"
"authorNames" => "<a href="/cv/chung-tuck-siong">CHUNG Tuck Siong</a>, NG S., GOH K.H."
"docDescription" => "<span class="document-property-authors">CHUNG Tuck Siong, NG S., GOH K.H.</span><br><span class="document-property-authors_fields">Marketing</span> | <span class="document-property-year">2019</span> <span class="document-property-authors">CHUNG Tuck Siong, NG S., GOH K.H.</span><br><span class="doc "
"keywordList" => ""
"docPreview" => "<b>Who and When Will Consumer Choose Online Versus Offline Platforms: Omni-Channel Customer Service in a Digital Economy</b><br><span>2019-07 | Presentations at an Academic or Professional conference </span> <b>Who and When Will Consumer Choose Online Versus Offline Platforms: Omni-Channel Customer Service "
"docType" => "research"
"publicationLink" => "<a href="#" target="_blank">Who and When Will Consumer Choose Online Versus Offline Platforms: Omni-Channel Customer Service in a Digital Economy</a> <a href="#" target="_blank">Who and When Will Consumer Choose Online Versus Offline Platforms: Omni- "
]
+lang: "en"
+"_type": "_doc"
+"_score": 9.0011
+"parent": null
}
