Essec\Faculty\Model\Contribution {#2216
  #_index: "academ_contributions"
  #_id: "2663"
  #_source: array:26 [
    "id" => "2663"
    "slug" => "the-hard-and-soft-sides-of-it-outsourcing-management"
    "yearMonth" => "2003-10"
    "year" => "2003"
    "title" => "The Hard and Soft Sides of IT Outsourcing Management"
    "description" => "BARTHELEMY, J. (2003). The Hard and Soft Sides of IT Outsourcing Management. <i>European Management Journal</i>, pp. 539-548."
    "authors" => array:1 [
      0 => array:3 [
        "name" => "BARTHELEMY Jérôme"
        "bid" => "B00013767"
        "slug" => "barthelemy-jerome"
      ]
    ]
    "ouvrage" => ""
    "keywords" => []
    "updatedAt" => "2020-12-17 17:55:06"
    "publicationUrl" => null
    "publicationInfo" => array:3 [
      "pages" => "539-548"
      "volume" => null
      "number" => null
    ]
    "type" => array:2 [
      "fr" => "Articles"
      "en" => "Journal articles"
    ]
    "support_type" => array:2 [
      "fr" => "Revue scientifique"
      "en" => "Scientific journal"
    ]
    "countries" => array:2 [
      "fr" => null
      "en" => null
    ]
    "abstract" => array:2 [
      "fr" => "Dans cet article, nous montrons que le management des opérations d'externalisation de l'informatique comporte deux composantes distinctes. La composante "dure" prend la forme du contrat alors que la composante "douce" prend la forme de la confiance. Notre analyse de 50 cas d'externalisation de l'informatique montre que les deux composantes sont nécessaires si l'on veut qu'une opération d'externalisation soit couronnée de succès."
      "en" => "In this paper, I contend that IT outsourcing management has two sides. While the hard side refers to the contract, the soft side refers to trust. My analysis of 50 IT outsourcing efforts shows that both the hard side and the soft side are key to success."
    ]
    "authors_fields" => array:2 [
      "fr" => "Management"
      "en" => "Management"
    ]
    "indexedAt" => "2024-11-23T15:21:42.000Z"
    "docTitle" => "The Hard and Soft Sides of IT Outsourcing Management"
    "docSurtitle" => "Journal articles"
    "authorNames" => "<a href="/cv/barthelemy-jerome">BARTHELEMY Jérôme</a>"
    "docDescription" => "<span class="document-property-authors">BARTHELEMY Jérôme</span><br><span class="document-property-authors_fields">Management</span> | <span class="document-property-year">2003</span>"
    "keywordList" => ""
    "docPreview" => "<b>The Hard and Soft Sides of IT Outsourcing Management</b><br><span>2003-10 | Journal articles </span>"
    "docType" => "research"
    "publicationLink" => "<a href="#" target="_blank">The Hard and Soft Sides of IT Outsourcing Management</a>"
  ]
  +lang: "en"
  +"_type": "_doc"
  +"_score": 9.181117
  +"parent": null
}