Logistics is one of the main problems of the BtC e-business. It is possible to identify eight specific problems related to logistics: integration of logistics into the business model, of the costs, necessity to use a high level of stock, connecting on-line the back-office with the front-office, consolidation of the orders, permanent modifications in the orders, last mile physical distribution and management of the products that consumers do not want any more.
DORNIER, P.P. (2000). Les huit leçons d’un expert. e-commerce Magazine, pp. 96-96.