Human resource management, like other management areas, commonly uses the word performance, without giving a precise definition of this polysemous word. Moreover, the metaphors associated with the word suggest that this lack of semantic precision has valuable social and political functions. Defining performance is then more a point of social and symbolic management than a question of terminology.
BOURGUIGNON, A. (1996). Définir la performance : une simple question de définition ? Dans: 7e Congrès de l’AGRH. Paris.