Essec\Faculty\Model\Contribution {#2216
#_index: "academ_contributions"
#_id: "15899"
#_source: array:26 [
"id" => "15899"
"slug" => "15899-the-hidden-cost-of-data-production-digital-reporting-pressures-and-the-consequences-for-street-level-police-work"
"yearMonth" => "2024-12"
"year" => "2024"
"title" => "The Hidden Cost of Data Production: Digital Reporting Pressures and the Consequences for Street-Level Police Work"
"description" => "WAARDENBURG, L., SERGEEVA, A. et HUYSMAN, M. (2024). The Hidden Cost of Data Production: Digital Reporting Pressures and the Consequences for Street-Level Police Work. Dans: <i>ICIS 2024 Proceedings</i>. Bangkok: Association for Information Systems (AIS)."
"authors" => array:3 [
0 => array:3 [
"name" => "WAARDENBURG Lauren"
"bid" => "B00812212"
"slug" => "waardenburg-lauren"
]
1 => array:1 [
"name" => "SERGEEVA Anastasia"
]
2 => array:1 [
"name" => "HUYSMAN Marleen"
]
]
"ouvrage" => "ICIS 2024 Proceedings"
"keywords" => []
"updatedAt" => "2025-09-03 10:25:27"
"publicationUrl" => "https://aisel.aisnet.org/icis2024/digtech_fow/digtech_fow/17/"
"publicationInfo" => array:3 [
"pages" => ""
"volume" => ""
"number" => ""
]
"type" => array:2 [
"fr" => "Actes d'une conférence"
"en" => "Conference Proceedings"
]
"support_type" => array:2 [
"fr" => "Editeur"
"en" => "Publisher"
]
"countries" => array:2 [
"fr" => null
"en" => null
]
"abstract" => array:2 [
"fr" => "Research has shown that workers cope with the bureaucratic pressures to report by separating situated work from reporting. An important assumption is that workers maintain the discretion to perform their situated work as needed. In contemporary society, digital reporting systems are changing the role and nature of reporting, yet not much is known about what this means for situated work. In our 31-month ethnographic study of the Dutch police, we identify that, with digital reporting systems, new pressures emerge – i.e., enforced accountability, reductionist labeling, and expected transparency – which remove the situated discretion that police officers depend on to do their work. To deal with this, they adopt three coping strategies: becoming invisible, hiving off responsibility, and performing front stage. While these coping strategies help officers alleviate reporting pressures and restore their situated discretion, they also contradict some of their core occupational values and erode their occupational meaning."
"en" => "Research has shown that workers cope with the bureaucratic pressures to report by separating situated work from reporting. An important assumption is that workers maintain the discretion to perform their situated work as needed. In contemporary society, digital reporting systems are changing the role and nature of reporting, yet not much is known about what this means for situated work. In our 31-month ethnographic study of the Dutch police, we identify that, with digital reporting systems, new pressures emerge – i.e., enforced accountability, reductionist labeling, and expected transparency – which remove the situated discretion that police officers depend on to do their work. To deal with this, they adopt three coping strategies: becoming invisible, hiving off responsibility, and performing front stage. While these coping strategies help officers alleviate reporting pressures and restore their situated discretion, they also contradict some of their core occupational values and erode their occupational meaning."
]
"authors_fields" => array:2 [
"fr" => "Systèmes d'Information, Data Analytics et Opérations"
"en" => "Information Systems, Data Analytics and Operations"
]
"indexedAt" => "2025-12-06T07:21:43.000Z"
"docTitle" => "The Hidden Cost of Data Production: Digital Reporting Pressures and the Consequences for Street-Level Police Work"
"docSurtitle" => "Conference Proceedings"
"authorNames" => "<a href="/cv/waardenburg-lauren">WAARDENBURG Lauren</a>, SERGEEVA Anastasia, HUYSMAN Marleen"
"docDescription" => "<span class="document-property-authors">WAARDENBURG Lauren, SERGEEVA Anastasia, HUYSMAN Marleen</span><br><span class="document-property-authors_fields">Information Systems, Data Analytics and Operations</span> | <span class="document-property-year">2024</span>"
"keywordList" => ""
"docPreview" => "<b>The Hidden Cost of Data Production: Digital Reporting Pressures and the Consequences for Street-Level Police Work</b><br><span>2024-12 | Conference Proceedings </span>"
"docType" => "research"
"publicationLink" => "<a href="https://aisel.aisnet.org/icis2024/digtech_fow/digtech_fow/17/" target="_blank">The Hidden Cost of Data Production: Digital Reporting Pressures and the Consequences for Street-Level Police Work</a>"
]
+lang: "en"
+"_score": 8.714207
+"_ignored": array:2 [
0 => "abstract.en.keyword"
1 => "abstract.fr.keyword"
]
+"parent": null
}