Essec\Faculty\Model\Profile {#2233 ▼
#_id: "B00812212"
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"academId" => "33199"
"slug" => "waardenburg-lauren"
"fullName" => "Lauren WAARDENBURG"
"lastName" => "WAARDENBURG"
"firstName" => "Lauren"
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]
"email" => "lauren.waardenburg@essec.edu"
"status" => "ACTIF"
"campus" => "Campus de Cergy"
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"phone" => ""
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"externalCvUrl" => "https://faculty.essec.edu/cv/waardenburg-lauren/pdf"
"googleScholarUrl" => "https://scholar.google.com/citations?user=7S1KEq0AAAAJ&hl=nl&inst=4393003693960974403&oi=ao"
"facOrcId" => "https://orcid.org/0000-0002-9538-1824"
"career" => array:1 [
0 => Essec\Faculty\Model\CareerItem {#2234
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"fr" => "ESSEC Business School"
"en" => "ESSEC Business School"
]
"country" => array:2 [
"fr" => "France"
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]
]
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}
]
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0 => Essec\Faculty\Model\Diplome {#2235
#_index: null
#_id: null
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]
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"en" => "Vrije Universiteit Amsterdam"
]
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"fr" => "Pays-Bas"
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]
]
+lang: "fr"
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}
]
"bio" => array:2 [
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"department" => array:2 [
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Théorie Professions - Knowledge sharing - Courtage - Sociomatérialité - Incarnation - Innovation num
"
"en" => "Theory Professions - Knowledge sharing - Brokerage - Sociomateriality - Embodiment - Digital Innovation - Artificial Intelligence (AI) - Technology and the Future of Work - Data driven work - Technology and organizational change
Theory Professions - Knowledge sharing - Brokerage - Sociomateriality - Embodiment - Digital Innovat
"
]
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0 => Essec\Faculty\Model\Distinction {#2238
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"date" => "2022-10-03"
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"en" => "Region Hauts-de-France Research Grant"
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}
1 => Essec\Faculty\Model\Distinction {#2232
#_index: null
#_id: null
#_source: array:6 [
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"fr" => "Erasmus+ Grant"
"en" => "Erasmus+ Grant"
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}
2 => Essec\Faculty\Model\Distinction {#2236
#_index: null
#_id: null
#_source: array:6 [
"date" => "2019-09-01"
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+"parent": Essec\Faculty\Model\Profile {#2233}
}
3 => Essec\Faculty\Model\Distinction {#2239
#_index: null
#_id: null
#_source: array:6 [
"date" => "2022-12-01"
"label" => array:2 [
"fr" => "Society for the Advancement of Management Studies - Developing the Management Studies Community Funding
Society for the Advancement of Management Studies - Developing the Management Studies Community Fund
"
"en" => "Society for the Advancement of Management Studies - Developing the Management Studies Community Funding
Society for the Advancement of Management Studies - Developing the Management Studies Community Fund
"
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+"parent": Essec\Faculty\Model\Profile {#2233}
}
4 => Essec\Faculty\Model\Distinction {#2240
#_index: null
#_id: null
#_source: array:6 [
"date" => "2022-08-01"
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}
5 => Essec\Faculty\Model\Distinction {#2241
#_index: null
#_id: null
#_source: array:6 [
"date" => "2022-08-01"
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"fr" => "Outstanding associate editor, Academy of Management CTO Division"
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}
6 => Essec\Faculty\Model\Distinction {#2242
#_index: null
#_id: null
#_source: array:6 [
"date" => "2017-11-01"
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"fr" => "NWO Research Talent Grant"
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}
7 => Essec\Faculty\Model\Distinction {#2243
#_index: null
#_id: null
#_source: array:6 [
"date" => "2022-07-01"
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"fr" => "Grigor McClelland doctoral dissertation award"
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}
8 => Essec\Faculty\Model\Distinction {#2244
#_index: null
#_id: null
#_source: array:6 [
"date" => "2015-09-01"
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"fr" => "Vrije Universiteit thesis prize"
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0 => Essec\Faculty\Model\TeachingItem {#2237
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0 => Essec\Faculty\Model\These {#2245
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"student" => "BAER I."
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}
1 => Essec\Faculty\Model\These {#2246
#_index: null
#_id: null
#_source: array:9 [
"year" => null
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"student" => "BRUGGELING M."
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2 => Essec\Faculty\Model\These {#2247
#_index: null
#_id: null
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"student" => "RAIBLE G."
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}
3 => Essec\Faculty\Model\These {#2248
#_index: null
#_id: null
#_source: array:9 [
"year" => null
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"student" => "SANCHEZ RAMIREZ J."
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}
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"indexedAt" => "2025-02-19T01:21:24.000Z"
"contributions" => array:21 [
0 => Essec\Faculty\Model\Contribution {#2250
#_index: "academ_contributions"
#_id: "14306"
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"id" => "14306"
"slug" => "behind-the-scenes-of-artificial-intelligence-studying-how-organizations-cope-with-machine-learning-in-practice
behind-the-scenes-of-artificial-intelligence-studying-how-organizations-cope-with-machine-learning-i
"
"yearMonth" => "2021-11"
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"title" => "Behind the scenes of artificial intelligence: Studying how organizations cope with machine learning in practice
Behind the scenes of artificial intelligence: Studying how organizations cope with machine learning
"
"description" => "WAARDENBURG, L. (2021). <i>Behind the scenes of artificial intelligence: Studying how organizations cope with machine learning in practice</i>. HAVEKA.
WAARDENBURG, L. (2021). <i>Behind the scenes of artificial intelligence: Studying how organizations
"
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"name" => "WAARDENBURG Lauren"
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}
1 => Essec\Faculty\Model\Contribution {#2252
#_index: "academ_contributions"
#_id: "14307"
#_source: array:18 [
"id" => "14307"
"slug" => "s-l-i-m-managen-van-ai-in-de-praktijk-hoe-organisaties-slimme-technologie-implementeren"
"yearMonth" => "2021-10"
"year" => "2021"
"title" => "S.L.I.M. managen van AI in de praktijk: Hoe organisaties slimme technologie implementeren"
"description" => "WAARDENBURG, L., HUYSMAN, M. et AGTERBERG, M. (2021). <i>S.L.I.M. managen van AI in de praktijk: Hoe organisaties slimme technologie implementeren</i>. Mediawerf.
WAARDENBURG, L., HUYSMAN, M. et AGTERBERG, M. (2021). <i>S.L.I.M. managen van AI in de praktijk: Hoe
"
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2 => array:1 [
"name" => "AGTERBERG Marlous"
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"ouvrage" => ""
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"publicationUrl" => "https://www.managementboek.nl/boek/9789490463809/slim-managen-van-ai-in-de-praktijk-lauren-waardenburg
https://www.managementboek.nl/boek/9789490463809/slim-managen-van-ai-in-de-praktijk-lauren-waardenbu
"
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]
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}
2 => Essec\Faculty\Model\Contribution {#2254
#_index: "academ_contributions"
#_id: "14311"
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"id" => "14311"
"slug" => "what-are-we-augmenting-a-multidisciplinary-analysis-of-ai-based-augmentation-for-the-future-of-work"
"yearMonth" => "2022-12"
"year" => "2022"
"title" => "What are we augmenting? A multidisciplinary analysis of AI-based augmentation for the future of work"
"description" => "BAER, I., WAARDENBURG, L. et HUYSMAN, M. (2022). What are we augmenting? A multidisciplinary analysis of AI-based augmentation for the future of work. Dans: <i>ICIS 2022</i>. Copenhagen: ICIS.
BAER, I., WAARDENBURG, L. et HUYSMAN, M. (2022). What are we augmenting? A multidisciplinary analysi
"
"authors" => array:3 [
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2 => array:1 [
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}
3 => Essec\Faculty\Model\Contribution {#2251
#_index: "academ_contributions"
#_id: "14313"
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"slug" => "de-situated-police-officers-the-embodied-and-material-realities-of-accessing-information-in-action"
"yearMonth" => "2022-06"
"year" => "2022"
"title" => "De-situated police officers: The embodied and material realities of accessing information in action"
"description" => "WAARDENBURG, L. et HAFERMALZ, E. (2022). De-situated police officers: The embodied and material realities of accessing information in action. Dans: <i>13th PROS Symposium</i>. Rhodes.
WAARDENBURG, L. et HAFERMALZ, E. (2022). De-situated police officers: The embodied and material real
"
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}
4 => Essec\Faculty\Model\Contribution {#2255
#_index: "academ_contributions"
#_id: "14315"
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"id" => "14315"
"slug" => "filling-the-void-how-occupational-authority-emerges-from-curating-learning-algorithms"
"yearMonth" => "2020-08"
"year" => "2020"
"title" => "Filling the void: How occupational authority emerges from curating learning algorithms"
"description" => "WAARDENBURG, L. (2020). Filling the void: How occupational authority emerges from curating learning algorithms. Dans: <i>80th Annual Meeting of the Academy of Management</i>. Online.
WAARDENBURG, L. (2020). Filling the void: How occupational authority emerges from curating learning
"
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5 => Essec\Faculty\Model\Contribution {#2249
#_index: "academ_contributions"
#_id: "14769"
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"id" => "14769"
"slug" => "the-body-in-technology-and-organization-studies"
"yearMonth" => "2024-08"
"year" => "2024"
"title" => "The Body in Technology and Organization Studies"
"description" => "PACHIDI, S., HUYSMAN, M., SERGEEVA, A. et WAARDENBURG, L. (2024). The Body in Technology and Organization Studies. Dans: <i>84th Annual Meeting of the Academy of Management</i>.
PACHIDI, S., HUYSMAN, M., SERGEEVA, A. et WAARDENBURG, L. (2024). The Body in Technology and Organiz
"
"authors" => array:4 [
0 => array:3 [
"name" => "WAARDENBURG Lauren"
"bid" => "B00812212"
"slug" => "waardenburg-lauren"
]
1 => array:1 [
"name" => "PACHIDI Stella"
]
2 => array:1 [
"name" => "HUYSMAN Marleen"
]
3 => array:1 [
"name" => "SERGEEVA Anastasia"
]
]
"ouvrage" => "84th Annual Meeting of the Academy of Management"
"keywords" => []
"updatedAt" => "2024-04-04 12:39:30"
"publicationUrl" => null
"publicationInfo" => array:3 [
"pages" => ""
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"number" => ""
]
"type" => array:2 [
"fr" => "Actes d'une conférence"
"en" => "Conference Proceedings"
]
"support_type" => array:2 [
"fr" => "Editeur"
"en" => "Publisher"
]
"countries" => array:2 [
"fr" => null
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]
"abstract" => array:2 [
"fr" => ""
"en" => ""
]
"authors_fields" => array:2 [
"fr" => "Systèmes d'Information, Data Analytics et Opérations"
"en" => "Information Systems, Data Analytics and Operations"
]
"indexedAt" => "2025-02-19T01:21:41.000Z"
]
+lang: "fr"
+"_type": "_doc"
+"_score": 6.198556
+"parent": null
}
6 => Essec\Faculty\Model\Contribution {#2253
#_index: "academ_contributions"
#_id: "14770"
#_source: array:18 [
"id" => "14770"
"slug" => "data-work-occupational-meaning-in-data-work-as-an-organizational-subject"
"yearMonth" => "2024-08"
"year" => "2024"
"title" => "Data Work & Occupational Meaning. In: Data Work as an Organizational Subject"
"description" => "WAARDENBURG, L. (2024). Data Work & Occupational Meaning. In: Data Work as an Organizational Subject. Dans: 84th Annual Meeting of the Academy of Management. Chicago.
WAARDENBURG, L. (2024). Data Work & Occupational Meaning. In: Data Work as an Organizational Subject
"
"authors" => array:1 [
0 => array:3 [
"name" => "WAARDENBURG Lauren"
"bid" => "B00812212"
"slug" => "waardenburg-lauren"
]
]
"ouvrage" => "84th Annual Meeting of the Academy of Management"
"keywords" => []
"updatedAt" => "2024-04-04 12:40:30"
"publicationUrl" => null
"publicationInfo" => array:3 [
"pages" => ""
"volume" => ""
"number" => ""
]
"type" => array:2 [
"fr" => "Communications dans une conférence"
"en" => "Presentations at an Academic or Professional conference"
]
"support_type" => array:2 [
"fr" => null
"en" => null
]
"countries" => array:2 [
"fr" => null
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]
"abstract" => array:2 [
"fr" => ""
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]
"authors_fields" => array:2 [
"fr" => "Systèmes d'Information, Data Analytics et Opérations"
"en" => "Information Systems, Data Analytics and Operations"
]
"indexedAt" => "2025-02-19T01:21:41.000Z"
]
+lang: "fr"
+"_type": "_doc"
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}
7 => Essec\Faculty\Model\Contribution {#2256
#_index: "academ_contributions"
#_id: "15165"
#_source: array:18 [
"id" => "15165"
"slug" => "how-to-manage-ai-wisely"
"yearMonth" => "2024-09"
"year" => "2024"
"title" => "How to manage AI wisely?"
"description" => "WAARDENBURG, L. (2024). How to manage AI wisely? Accenture Strategic Business Analytics Chair."
"authors" => array:1 [
0 => array:3 [
"name" => "WAARDENBURG Lauren"
"bid" => "B00812212"
"slug" => "waardenburg-lauren"
]
]
"ouvrage" => ""
"keywords" => array:2 [
0 => "AI"
1 => "artificial intelligence"
]
"updatedAt" => "2024-10-31 13:51:19"
"publicationUrl" => "https://drive.google.com/file/d/1xHo0kEVNZq3KZnWjHzpo85qnmkTMHsm2/view"
"publicationInfo" => array:3 [
"pages" => null
"volume" => null
"number" => null
]
"type" => array:2 [
"fr" => "Rapports techniques / Livres blancs"
"en" => "Technical reports / White papers"
]
"support_type" => array:2 [
"fr" => "Editeur"
"en" => "Publisher"
]
"countries" => array:2 [
"fr" => null
"en" => null
]
"abstract" => array:2 [
"fr" => null
"en" => null
]
"authors_fields" => array:2 [
"fr" => "Systèmes d'Information, Data Analytics et Opérations"
"en" => "Information Systems, Data Analytics and Operations"
]
"indexedAt" => "2025-02-19T01:21:41.000Z"
]
+lang: "fr"
+"_type": "_doc"
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+"parent": null
}
8 => Essec\Faculty\Model\Contribution {#2257
#_index: "academ_contributions"
#_id: "15362"
#_source: array:18 [
"id" => "15362"
"slug" => "knowledge-brokerage-in-the-age-of-ai-a-study-of-the-dutch-police"
"yearMonth" => "2025-05"
"year" => "2025"
"title" => "Knowledge brokerage in the age of AI: A study of the Dutch police"
"description" => "WAARDENBURG, L. (2025). Knowledge brokerage in the age of AI: A study of the Dutch police. Dans: The Data Science Conference.
WAARDENBURG, L. (2025). Knowledge brokerage in the age of AI: A study of the Dutch police. Dans: The
"
"authors" => array:1 [
0 => array:3 [
"name" => "WAARDENBURG Lauren"
"bid" => "B00812212"
"slug" => "waardenburg-lauren"
]
]
"ouvrage" => "The Data Science Conference"
"keywords" => []
"updatedAt" => "2024-11-27 01:00:49"
"publicationUrl" => null
"publicationInfo" => array:3 [
"pages" => ""
"volume" => ""
"number" => ""
]
"type" => array:2 [
"fr" => "Communications dans une conférence"
"en" => "Presentations at an Academic or Professional conference"
]
"support_type" => array:2 [
"fr" => null
"en" => null
]
"countries" => array:2 [
"fr" => null
"en" => null
]
"abstract" => array:2 [
"fr" => ""
"en" => ""
]
"authors_fields" => array:2 [
"fr" => "Systèmes d'Information, Data Analytics et Opérations"
"en" => "Information Systems, Data Analytics and Operations"
]
"indexedAt" => "2025-02-19T01:21:41.000Z"
]
+lang: "fr"
+"_type": "_doc"
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+"parent": null
}
9 => Essec\Faculty\Model\Contribution {#2258
#_index: "academ_contributions"
#_id: "14302"
#_source: array:18 [
"id" => "14302"
"slug" => "from-coexistence-to-co-creation-blurring-boundaries-in-the-age-of-ai"
"yearMonth" => "2022-11"
"year" => "2022"
"title" => "From coexistence to co-creation: Blurring boundaries in the age of AI"
"description" => "WAARDENBURG, L. et HUYSMAN, M. (2022). From coexistence to co-creation: Blurring boundaries in the age of AI. <i>Information and Organization</i>, 32(4).
WAARDENBURG, L. et HUYSMAN, M. (2022). From coexistence to co-creation: Blurring boundaries in the a
"
"authors" => array:2 [
0 => array:3 [
"name" => "WAARDENBURG Lauren"
"bid" => "B00812212"
"slug" => "waardenburg-lauren"
]
1 => array:1 [
"name" => "HUYSMAN Marleen"
]
]
"ouvrage" => ""
"keywords" => array:3 [
0 => "Artificial intelligence"
1 => "DataTechnology and organizing"
2 => "Technology implementation"
]
"updatedAt" => "2023-09-12 01:00:39"
"publicationUrl" => "https://www.sciencedirect.com/science/article/pii/S1471772722000458"
"publicationInfo" => array:3 [
"pages" => ""
"volume" => "32"
"number" => "4"
]
"type" => array:2 [
"fr" => "Articles"
"en" => "Journal articles"
]
"support_type" => array:2 [
"fr" => "Revue scientifique"
"en" => "Scientific journal"
]
"countries" => array:2 [
"fr" => null
"en" => null
]
"abstract" => array:2 [
"fr" => "While the self-learning nature of AI systems that use machine learning calls for sustained co-creation between developers and users during development, implementation and use, information systems and management scholars still largely build on a long-established tradition of separating technology development from use. Instead, the self-learning nature of AI calls for letting go of this tradition to separate between development and use, which is starting to happen in practice but has not yet found appropriate theoretical and methodological tools among researchers. In this paper we show some real-life attempts to develop sustained collaboration among developers and users, based on empirical cases of five organizations. In particular, we propose how blurring boundaries makes data production, explainable AI and AI deployment fields of practice where development and use intertwine. We suggest embracing the blurred boundaries of AI implementation in our theorizing, understanding the different parts of AI as fields of practice where development and use come together in the co-creation of AI and work.
While the self-learning nature of AI systems that use machine learning calls for sustained co-creati
"
"en" => "While the self-learning nature of AI systems that use machine learning calls for sustained co-creation between developers and users during development, implementation and use, information systems and management scholars still largely build on a long-established tradition of separating technology development from use. Instead, the self-learning nature of AI calls for letting go of this tradition to separate between development and use, which is starting to happen in practice but has not yet found appropriate theoretical and methodological tools among researchers. In this paper we show some real-life attempts to develop sustained collaboration among developers and users, based on empirical cases of five organizations. In particular, we propose how blurring boundaries makes data production, explainable AI and AI deployment fields of practice where development and use intertwine. We suggest embracing the blurred boundaries of AI implementation in our theorizing, understanding the different parts of AI as fields of practice where development and use come together in the co-creation of AI and work.
While the self-learning nature of AI systems that use machine learning calls for sustained co-creati
"
]
"authors_fields" => array:2 [
"fr" => "Systèmes d'Information, Data Analytics et Opérations"
"en" => "Information Systems, Data Analytics and Operations"
]
"indexedAt" => "2025-02-19T01:21:41.000Z"
]
+lang: "fr"
+"_type": "_doc"
+"_score": 6.198556
+"parent": null
}
10 => Essec\Faculty\Model\Contribution {#2259
#_index: "academ_contributions"
#_id: "14303"
#_source: array:18 [
"id" => "14303"
"slug" => "addressing-key-challenges-of-developing-ai-systems-for-knowledge-intensive-work"
"yearMonth" => "2020-08"
"year" => "2020"
"title" => "Addressing key challenges of developing AI systems for knowledge intensive work"
"description" => "ZHANG, Z., NANDHAKUMAR, J., HUMMEL, J. et WAARDENBURG, L. (2020). Addressing key challenges of developing AI systems for knowledge intensive work. <i>MIS Quarterly Executive</i>, 19(4), pp. 221–238.
ZHANG, Z., NANDHAKUMAR, J., HUMMEL, J. et WAARDENBURG, L. (2020). Addressing key challenges of devel
"
"authors" => array:4 [
0 => array:3 [
"name" => "WAARDENBURG Lauren"
"bid" => "B00812212"
"slug" => "waardenburg-lauren"
]
1 => array:1 [
"name" => "ZHANG Zoe"
]
2 => array:1 [
"name" => "NANDHAKUMAR Joe"
]
3 => array:1 [
"name" => "HUMMEL Jochem"
]
]
"ouvrage" => ""
"keywords" => []
"updatedAt" => "2023-09-12 01:00:39"
"publicationUrl" => "https://aisel.aisnet.org/misqe/vol19/iss4/5/"
"publicationInfo" => array:3 [
"pages" => "221–238"
"volume" => "19"
"number" => "4"
]
"type" => array:2 [
"fr" => "Articles"
"en" => "Journal articles"
]
"support_type" => array:2 [
"fr" => "Revue scientifique"
"en" => "Scientific journal"
]
"countries" => array:2 [
"fr" => null
"en" => null
]
"abstract" => array:2 [
"fr" => ""
"en" => ""
]
"authors_fields" => array:2 [
"fr" => "Systèmes d'Information, Data Analytics et Opérations"
"en" => "Information Systems, Data Analytics and Operations"
]
"indexedAt" => "2025-02-19T01:21:41.000Z"
]
+lang: "fr"
+"_type": "_doc"
+"_score": 6.198556
+"parent": null
}
11 => Essec\Faculty\Model\Contribution {#2260
#_index: "academ_contributions"
#_id: "14304"
#_source: array:18 [
"id" => "14304"
"slug" => "predictive-policing-ontcijferd-een-etnografie-van-het-criminaliteits-anticipatie-systeem-in-de-praktijk
predictive-policing-ontcijferd-een-etnografie-van-het-criminaliteits-anticipatie-systeem-in-de-prakt
"
"yearMonth" => "2020-10"
"year" => "2020"
"title" => "Predictive policing ontcijferd: Een etnografie van het 'Criminaliteits Anticipatie Systeem' in de praktijk
Predictive policing ontcijferd: Een etnografie van het 'Criminaliteits Anticipatie Systeem' in de pr
"
"description" => "WAARDENBURG, L., SERGEEVA, A. et HUYSMAN, M. (2020). Predictive policing ontcijferd: Een etnografie van het 'Criminaliteits Anticipatie Systeem' in de praktijk. <i>Cahiers Politiestudies</i>, (54), pp. 69–88.
WAARDENBURG, L., SERGEEVA, A. et HUYSMAN, M. (2020). Predictive policing ontcijferd: Een etnografie
"
"authors" => array:3 [
0 => array:3 [
"name" => "WAARDENBURG Lauren"
"bid" => "B00812212"
"slug" => "waardenburg-lauren"
]
1 => array:1 [
"name" => "SERGEEVA Anastasia"
]
2 => array:1 [
"name" => "HUYSMAN Marleen"
]
]
"ouvrage" => ""
"keywords" => []
"updatedAt" => "2023-10-10 14:28:36"
"publicationUrl" => null
"publicationInfo" => array:3 [
"pages" => "69–88"
"volume" => ""
"number" => "54"
]
"type" => array:2 [
"fr" => "Articles"
"en" => "Journal articles"
]
"support_type" => array:2 [
"fr" => "Revue scientifique"
"en" => "Scientific journal"
]
"countries" => array:2 [
"fr" => null
"en" => null
]
"abstract" => array:2 [
"fr" => "Dit artikel beschrijft een etnografische studie naar het gebruik van statistische voorspellingen voor politiewerk (i.e., ‘predictive policing’). In dit onderzoek ‘ontcijferen’ wij zowel de input als de output van deze voorspellingen door in te gaan op hoe het gebruik van deze technologie in de praktijk tot stand komt. Dit begint bij de data scientist, die met het ontwerp van het algoritme de input en output beïnvloedt, en eindigt bij agenten op straat, die de voorspellingen wel of niet serieus nemen. Ons onderzoek gaat in tegen de algemene aanname dat een predictive policing algoritme als objectief en onafhankelijk instrument kan worden ingezet voor het verhogen van efficiëntie en effectiviteit. In plaats daarvan stellen wij dat het soms maanden werk vraagt en afhankelijk is van de handelingen en contextuele kennis van verschillende actoren (bijvoorbeeld, politieagenten, intelligence specialisten, politiemanagement, gemeente) die daarbij hun inzet en oordelen met de technologie verweven.
Dit artikel beschrijft een etnografische studie naar het gebruik van statistische voorspellingen voo
"
"en" => "This article describes an ethnographic study of the use of statistical predictions for policing (i.e., predictive policing). In this research we 'decipher' both the input and the output of these predictions by examining how the use of this technology is achieved in practice. This starts with the data scientist, who influences the input and output with the design of the algorithm, and ends with officers on the street, who may or may not take the predictions seriously. Our research goes against the general assumption that a predictive policing algorithm can be used as an objective and independent instrument to increase efficiency and effectiveness. Instead, we argue that it sometimes requires months of work and depends on the actions and contextual knowledge of various actors (for example, police officers, intelligence specialists, police management, municipality) who interweave their efforts and judgments with the technology.
This article describes an ethnographic study of the use of statistical predictions for policing (i.e
"
]
"authors_fields" => array:2 [
"fr" => "Systèmes d'Information, Data Analytics et Opérations"
"en" => "Information Systems, Data Analytics and Operations"
]
"indexedAt" => "2025-02-19T01:21:41.000Z"
]
+lang: "fr"
+"_type": "_doc"
+"_score": 6.198556
+"parent": null
}
12 => Essec\Faculty\Model\Contribution {#2261
#_index: "academ_contributions"
#_id: "14301"
#_source: array:18 [
"id" => "14301"
"slug" => "in-the-land-of-the-blind-the-one-eyed-man-is-king-knowledge-brokerage-in-the-age-of-learning-algorithms
in-the-land-of-the-blind-the-one-eyed-man-is-king-knowledge-brokerage-in-the-age-of-learning-algorit
"
"yearMonth" => "2022-02"
"year" => "2022"
"title" => "In the land of the blind, the one-eyed man is king: Knowledge brokerage in the age of learning algorithms
In the land of the blind, the one-eyed man is king: Knowledge brokerage in the age of learning algor
"
"description" => "WAARDENBURG, L., HUYSMAN, M. et SERGEEVA, A. (2022). In the land of the blind, the one-eyed man is king: Knowledge brokerage in the age of learning algorithms. <i>Organization Science</i>, 33(1), pp. 59–82.
WAARDENBURG, L., HUYSMAN, M. et SERGEEVA, A. (2022). In the land of the blind, the one-eyed man is k
"
"authors" => array:3 [
0 => array:3 [
"name" => "WAARDENBURG Lauren"
"bid" => "B00812212"
"slug" => "waardenburg-lauren"
]
1 => array:1 [
"name" => "HUYSMAN Marleen"
]
2 => array:1 [
"name" => "SERGEEVA Anastasia"
]
]
"ouvrage" => ""
"keywords" => []
"updatedAt" => "2023-09-12 01:00:39"
"publicationUrl" => "https://pubsonline.informs.org/doi/full/10.1287/orsc.2021.1544"
"publicationInfo" => array:3 [
"pages" => "59–82"
"volume" => "33"
"number" => "1"
]
"type" => array:2 [
"fr" => "Articles"
"en" => "Journal articles"
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"support_type" => array:2 [
"fr" => "Revue scientifique"
"en" => "Scientific journal"
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"countries" => array:2 [
"fr" => null
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]
"abstract" => array:2 [
"fr" => "This paper presents research on how knowledge brokers attempt to translate opaque algorithmic predictions. The research is based on a 31-month ethnographic study of the implementation of a learning algorithm by the Dutch police to predict the occurrence of crime incidents and offers one of the first empirical accounts of algorithmic brokers. We studied a group of intelligence officers, who were tasked with brokering between a machine learning community and a user community by translating the outcomes of the learning algorithm to police management. We found that, as knowledge brokers, they performed different translation practices over time and enacted increasingly influential brokerage roles, namely, those of messenger, interpreter, and curator. Triggered by an impassable knowledge boundary yielded by the black-boxed machine learning, the brokers eventually acted like “kings in the land of the blind” and substituted the algorithmic predictions with their own judgments. By emphasizing the dynamic and influential nature of algorithmic brokerage work, we contribute to the literature on knowledge brokerage and translation in the age of learning algorithms.
This paper presents research on how knowledge brokers attempt to translate opaque algorithmic predic
"
"en" => "This paper presents research on how knowledge brokers attempt to translate opaque algorithmic predictions. The research is based on a 31-month ethnographic study of the implementation of a learning algorithm by the Dutch police to predict the occurrence of crime incidents and offers one of the first empirical accounts of algorithmic brokers. We studied a group of intelligence officers, who were tasked with brokering between a machine learning community and a user community by translating the outcomes of the learning algorithm to police management. We found that, as knowledge brokers, they performed different translation practices over time and enacted increasingly influential brokerage roles, namely, those of messenger, interpreter, and curator. Triggered by an impassable knowledge boundary yielded by the black-boxed machine learning, the brokers eventually acted like “kings in the land of the blind” and substituted the algorithmic predictions with their own judgments. By emphasizing the dynamic and influential nature of algorithmic brokerage work, we contribute to the literature on knowledge brokerage and translation in the age of learning algorithms.
This paper presents research on how knowledge brokers attempt to translate opaque algorithmic predic
"
]
"authors_fields" => array:2 [
"fr" => "Systèmes d'Information, Data Analytics et Opérations"
"en" => "Information Systems, Data Analytics and Operations"
]
"indexedAt" => "2025-02-19T01:21:41.000Z"
]
+lang: "fr"
+"_type": "_doc"
+"_score": 6.198556
+"parent": null
}
13 => Essec\Faculty\Model\Contribution {#2262
#_index: "academ_contributions"
#_id: "14305"
#_source: array:18 [
"id" => "14305"
"slug" => "managing-ai-wisely-from-development-to-organizational-change-in-practice"
"yearMonth" => "2022-10"
"year" => "2022"
"title" => "Managing AI wisely: From development to organizational change in practice"
"description" => "WAARDENBURG, L., HUYSMAN, M. et AGTERBERG, M. (2022). <i>Managing AI wisely: From development to organizational change in practice</i>. Edward Elgar Publishing Ltd.
WAARDENBURG, L., HUYSMAN, M. et AGTERBERG, M. (2022). <i>Managing AI wisely: From development to org
"
"authors" => array:3 [
0 => array:3 [
"name" => "WAARDENBURG Lauren"
"bid" => "B00812212"
"slug" => "waardenburg-lauren"
]
1 => array:1 [
"name" => "HUYSMAN Marleen"
]
2 => array:1 [
"name" => "AGTERBERG Marlous"
]
]
"ouvrage" => ""
"keywords" => []
"updatedAt" => "2023-09-11 14:58:20"
"publicationUrl" => "https://www.e-elgar.com/shop/gbp/managing-ai-wisely-9781800887664.html"
"publicationInfo" => array:3 [
"pages" => ""
"volume" => ""
"number" => ""
]
"type" => array:2 [
"fr" => "Livres"
"en" => "Books"
]
"support_type" => array:2 [
"fr" => "Editeur"
"en" => "Publisher"
]
"countries" => array:2 [
"fr" => null
"en" => null
]
"abstract" => array:2 [
"fr" => "Artificial Intelligence (AI) is being rapidly introduced into the workplace, creating debate around what AI means for our work and organizations. This book gives grounded counterweight to provocative newspaper headlines by using in-depth case studies of eight organizations’ experiences of implementing and using AI, providing readers with a solid understanding of what is actually happening in practice.
Artificial Intelligence (AI) is being rapidly introduced into the workplace, creating debate around
"
"en" => "Artificial Intelligence (AI) is being rapidly introduced into the workplace, creating debate around what AI means for our work and organizations. This book gives grounded counterweight to provocative newspaper headlines by using in-depth case studies of eight organizations’ experiences of implementing and using AI, providing readers with a solid understanding of what is actually happening in practice.
Artificial Intelligence (AI) is being rapidly introduced into the workplace, creating debate around
"
]
"authors_fields" => array:2 [
"fr" => "Systèmes d'Information, Data Analytics et Opérations"
"en" => "Information Systems, Data Analytics and Operations"
]
"indexedAt" => "2025-02-19T01:21:41.000Z"
]
+lang: "fr"
+"_type": "_doc"
+"_score": 6.198556
+"parent": null
}
14 => Essec\Faculty\Model\Contribution {#2263
#_index: "academ_contributions"
#_id: "14310"
#_source: array:18 [
"id" => "14310"
"slug" => "juggling-street-work-and-data-work-an-ethnography-of-policing-and-reporting-practices"
"yearMonth" => "2022-08"
"year" => "2022"
"title" => "Juggling street work and data work: An ethnography of policing and reporting practices"
"description" => "WAARDENBURG, L., SERGEEVA, A. et HUYSMAN, M. (2022). Juggling street work and data work: An ethnography of policing and reporting practices. Dans: <i>82nd Annual Meeting of the Academy of Management</i>. Seattle: Academy of Management.
WAARDENBURG, L., SERGEEVA, A. et HUYSMAN, M. (2022). Juggling street work and data work: An ethnogra
"
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0 => array:3 [
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2 => array:1 [
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]
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"ouvrage" => "82nd Annual Meeting of the Academy of Management"
"keywords" => []
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]
"indexedAt" => "2025-02-19T01:21:41.000Z"
]
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}
15 => Essec\Faculty\Model\Contribution {#2264
#_index: "academ_contributions"
#_id: "14309"
#_source: array:18 [
"id" => "14309"
"slug" => "hotspots-and-blind-spots"
"yearMonth" => "2018-12"
"year" => "2018"
"title" => "Hotspots and blind spots"
"description" => "WAARDENBURG, L., SERGEEVA, A. et HUYSMAN, M. (2018). Hotspots and blind spots. Dans: Schultze, U., Aanestad, M., Mähring, M., Østerlund, C., Riemer, K. eds. <i>Living with monsters? Social implications of algorithmic phenomena, hybrid agency, and the performativity of technology</i>. 1st ed. Cham: Springer, pp. 96–109.
WAARDENBURG, L., SERGEEVA, A. et HUYSMAN, M. (2018). Hotspots and blind spots. Dans: Schultze, U., A
"
"authors" => array:3 [
0 => array:3 [
"name" => "WAARDENBURG Lauren"
"bid" => "B00812212"
"slug" => "waardenburg-lauren"
]
1 => array:1 [
"name" => "SERGEEVA Anastasia"
]
2 => array:1 [
"name" => "HUYSMAN Marleen"
]
]
"ouvrage" => "Living with monsters? Social implications of algorithmic phenomena, hybrid agency, and the performativity of technology
Living with monsters? Social implications of algorithmic phenomena, hybrid agency, and the performat
"
"keywords" => array:3 [
0 => "analytics"
1 => "algorithms"
2 => "predictive policing"
]
"updatedAt" => "2024-01-19 12:23:47"
"publicationUrl" => "https://link.springer.com/chapter/10.1007/978-3-030-04091-8_8"
"publicationInfo" => array:3 [
"pages" => "96–109"
"volume" => "543"
"number" => ""
]
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"en" => "Book chapters"
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"abstract" => array:2 [
"fr" => "This paper reports on an ethnographic study of the use of analytics in police work. We find that the introduction of predictive policing was followed by the emergence of the new occupational role of “intelligence officer”. While intelligence officers were initially intended to merely support police officers by making sense of algorithmic outputs, they became increasingly influential in steering police action based on their judgments. Paradoxically, despite the largely subjective nature of intelligence officers’ recommendations, police officers started to increasingly believe in the superiority and objectivity of algorithmic decision-making. Our work contributes to the literature on occupational change and technology by highlighting how analytics can occasion the emergence of intermediary occupational roles. We argue that amidst critical debates on subjectivity of analytics, more attention should be paid to intermediaries – those who are in-between designers and users – who may exert the most consequential influence on analytics outcomes by further black-boxing the inherent inclusion of human expertise in analytics.
This paper reports on an ethnographic study of the use of analytics in police work. We find that the
"
"en" => "This paper reports on an ethnographic study of the use of analytics in police work. We find that the introduction of predictive policing was followed by the emergence of the new occupational role of “intelligence officer”. While intelligence officers were initially intended to merely support police officers by making sense of algorithmic outputs, they became increasingly influential in steering police action based on their judgments. Paradoxically, despite the largely subjective nature of intelligence officers’ recommendations, police officers started to increasingly believe in the superiority and objectivity of algorithmic decision-making. Our work contributes to the literature on occupational change and technology by highlighting how analytics can occasion the emergence of intermediary occupational roles. We argue that amidst critical debates on subjectivity of analytics, more attention should be paid to intermediaries – those who are in-between designers and users – who may exert the most consequential influence on analytics outcomes by further black-boxing the inherent inclusion of human expertise in analytics.
This paper reports on an ethnographic study of the use of analytics in police work. We find that the
"
]
"authors_fields" => array:2 [
"fr" => "Systèmes d'Information, Data Analytics et Opérations"
"en" => "Information Systems, Data Analytics and Operations"
]
"indexedAt" => "2025-02-19T01:21:41.000Z"
]
+lang: "fr"
+"_type": "_doc"
+"_score": 6.198556
+"parent": null
}
16 => Essec\Faculty\Model\Contribution {#2265
#_index: "academ_contributions"
#_id: "14314"
#_source: array:18 [
"id" => "14314"
"slug" => "the-burden-of-data-production-how-anticipating-data-work-shapes-police-practices"
"yearMonth" => "2021-07"
"year" => "2021"
"title" => "The burden of data production: How anticipating data work shapes police practices"
"description" => "WAARDENBURG, L., SERGEEVA, A. et HUYSMAN, M. (2021). The burden of data production: How anticipating data work shapes police practices. Dans: <i>37th Colloquium of the European Group for Organizational Studies</i>. Amsterdam.
WAARDENBURG, L., SERGEEVA, A. et HUYSMAN, M. (2021). The burden of data production: How anticipating
"
"authors" => array:3 [
0 => array:3 [
"name" => "WAARDENBURG Lauren"
"bid" => "B00812212"
"slug" => "waardenburg-lauren"
]
1 => array:1 [
"name" => "SERGEEVA Anastasia"
]
2 => array:1 [
"name" => "HUYSMAN Marleen"
]
]
"ouvrage" => "37th Colloquium of the European Group for Organizational Studies"
"keywords" => []
"updatedAt" => "2023-09-12 01:00:39"
"publicationUrl" => null
"publicationInfo" => array:3 [
"pages" => ""
"volume" => ""
"number" => ""
]
"type" => array:2 [
"fr" => "Actes d'une conférence"
"en" => "Conference Proceedings"
]
"support_type" => array:2 [
"fr" => "Editeur"
"en" => "Publisher"
]
"countries" => array:2 [
"fr" => null
"en" => null
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"abstract" => array:2 [
"fr" => ""
"en" => ""
]
"authors_fields" => array:2 [
"fr" => "Systèmes d'Information, Data Analytics et Opérations"
"en" => "Information Systems, Data Analytics and Operations"
]
"indexedAt" => "2025-02-19T01:21:41.000Z"
]
+lang: "fr"
+"_type": "_doc"
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}
17 => Essec\Faculty\Model\Contribution {#2266
#_index: "academ_contributions"
#_id: "14754"
#_source: array:18 [
"id" => "14754"
"slug" => "chapter-12-it-takes-a-village-the-ecology-of-explaining-ai"
"yearMonth" => "2024-03"
"year" => "2024"
"title" => "Chapter 12: It takes a village: the ecology of explaining AI"
"description" => "WAARDENBURG, L. et MÁRTON, A. (2024). Chapter 12: It takes a village: the ecology of explaining AI. Dans: Ioanna Constantiou, Mayur P. Joshi, Marta Stelmaszak eds. <i>Research Handbook on Artificial Intelligence and Decision Making in Organizations</i>. 1st ed. Edward Elgar Publishing Ltd, pp. 214–225.
WAARDENBURG, L. et MÁRTON, A. (2024). Chapter 12: It takes a village: the ecology of explaining AI.
"
"authors" => array:2 [
0 => array:3 [
"name" => "WAARDENBURG Lauren"
"bid" => "B00812212"
"slug" => "waardenburg-lauren"
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1 => array:1 [
"name" => "MÁRTON Attila"
]
]
"ouvrage" => "Research Handbook on Artificial Intelligence and Decision Making in Organizations"
"keywords" => array:6 [
0 => "Artificial intelligence"
1 => "Decision-making"
2 => "Explainable AI"
3 => "Predictive policing"
4 => "Ecology"
5 => "Decision-paradox"
]
"updatedAt" => "2024-06-15 01:01:20"
"publicationUrl" => "https://doi.org/10.4337/9781803926216.00021"
"publicationInfo" => array:3 [
"pages" => "214–225"
"volume" => "Business 2024"
"number" => "12"
]
"type" => array:2 [
"fr" => "Chapitres"
"en" => "Book chapters"
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"support_type" => array:2 [
"fr" => "Editeur"
"en" => "Publisher"
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"countries" => array:2 [
"fr" => null
"en" => null
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"abstract" => array:2 [
"fr" => "AI systems are commonly believed to be able to aid in more objective decision-making and, eventually, to make objective decisions of their own. However, such belief is riddled with fallacies, which are based on an overly simplistic approach to organizational decision-making. Based on an ethnography of the Dutch police, we demonstrate that making decisions with AI requires practical explanations that go beyond an analysis of the computational methods used to generate predictions, to include an entire ecology of unbounded, open-ended interactions and interdependencies. In other words, explaining AI is ecological. Yet, this typically goes unnoticed. We argue that this is highly problematic, as it is through acknowledging this ecology that we can recognize that we are not, and never will be, making objective decisions with AI. If we continue to ignore the ecology of explaining AI, we end up reinforcing, and potentially even further stigmatizing, existing societal categories.
AI systems are commonly believed to be able to aid in more objective decision-making and, eventually
"
"en" => "AI systems are commonly believed to be able to aid in more objective decision-making and, eventually, to make objective decisions of their own. However, such belief is riddled with fallacies, which are based on an overly simplistic approach to organizational decision-making. Based on an ethnography of the Dutch police, we demonstrate that making decisions with AI requires practical explanations that go beyond an analysis of the computational methods used to generate predictions, to include an entire ecology of unbounded, open-ended interactions and interdependencies. In other words, explaining AI is ecological. Yet, this typically goes unnoticed. We argue that this is highly problematic, as it is through acknowledging this ecology that we can recognize that we are not, and never will be, making objective decisions with AI. If we continue to ignore the ecology of explaining AI, we end up reinforcing, and potentially even further stigmatizing, existing societal categories.
AI systems are commonly believed to be able to aid in more objective decision-making and, eventually
"
]
"authors_fields" => array:2 [
"fr" => "Systèmes d'Information, Data Analytics et Opérations"
"en" => "Information Systems, Data Analytics and Operations"
]
"indexedAt" => "2025-02-19T01:21:41.000Z"
]
+lang: "fr"
+"_type": "_doc"
+"_score": 6.198556
+"parent": null
}
18 => Essec\Faculty\Model\Contribution {#2267
#_index: "academ_contributions"
#_id: "14759"
#_source: array:18 [
"id" => "14759"
"slug" => "hard-choices-in-ai-algorithm-development-the-case-of-employability-predictions"
"yearMonth" => "2024-07"
"year" => "2024"
"title" => "Hard choices in AI algorithm development: The case of employability predictions"
"description" => "BAER, I., WAARDENBURG, L. et HUYSMAN, M. (2024). Hard choices in AI algorithm development: The case of employability predictions. Dans: <i>40th European Group for Organization Studies (EGOS) Colloquium 2024</i>. Milan.
BAER, I., WAARDENBURG, L. et HUYSMAN, M. (2024). Hard choices in AI algorithm development: The case
"
"authors" => array:3 [
0 => array:3 [
"name" => "WAARDENBURG Lauren"
"bid" => "B00812212"
"slug" => "waardenburg-lauren"
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1 => array:1 [
"name" => "BAER Inès"
]
2 => array:1 [
"name" => "HUYSMAN Marleen"
]
]
"ouvrage" => "40th European Group for Organization Studies (EGOS) Colloquium 2024"
"keywords" => []
"updatedAt" => "2024-03-28 01:01:41"
"publicationUrl" => null
"publicationInfo" => array:3 [
"pages" => ""
"volume" => ""
"number" => ""
]
"type" => array:2 [
"fr" => "Actes d'une conférence"
"en" => "Conference Proceedings"
]
"support_type" => array:2 [
"fr" => "Editeur"
"en" => "Publisher"
]
"countries" => array:2 [
"fr" => null
"en" => null
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"abstract" => array:2 [
"fr" => ""
"en" => ""
]
"authors_fields" => array:2 [
"fr" => "Systèmes d'Information, Data Analytics et Opérations"
"en" => "Information Systems, Data Analytics and Operations"
]
"indexedAt" => "2025-02-19T01:21:41.000Z"
]
+lang: "fr"
+"_type": "_doc"
+"_score": 6.198556
+"parent": null
}
19 => Essec\Faculty\Model\Contribution {#2268
#_index: "academ_contributions"
#_id: "14983"
#_source: array:18 [
"id" => "14983"
"slug" => "human-ai-collaboration-a-blessing-or-a-curse-for-safety-at-work"
"yearMonth" => "2024-07"
"year" => "2024"
"title" => "Human-AI Collaboration: A Blessing or a Curse for Safety at Work?"
"description" => "WAARDENBURG, L. (2024). Human-AI Collaboration: A Blessing or a Curse for Safety at Work? <i>Tecnoscienza</i>, 15(1), pp. 133–146.
WAARDENBURG, L. (2024). Human-AI Collaboration: A Blessing or a Curse for Safety at Work? <i>Tecnosc
"
"authors" => array:1 [
0 => array:3 [
"name" => "WAARDENBURG Lauren"
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"ouvrage" => ""
"keywords" => array:4 [
0 => "artificial intelligence"
1 => "human-AI collaboration"
2 => "worker safety"
3 => "augmentation"
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"updatedAt" => "2024-10-31 13:51:19"
"publicationUrl" => "https://doi.org/10.6092/issn.2038-3460/19964"
"publicationInfo" => array:3 [
"pages" => "133–146"
"volume" => "15"
"number" => "1"
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"type" => array:2 [
"fr" => "Articles"
"en" => "Journal articles"
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"support_type" => array:2 [
"fr" => null
"en" => null
]
"countries" => array:2 [
"fr" => null
"en" => null
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"abstract" => array:2 [
"fr" => "Human-AI collaboration is increasingly considered an alternative to fears of automation and large-scale job loss that are typically attributed to AI. However, the current scholarly understanding of this type of collaboration falls victim to a one-sided, rather optimistic view. More specifically, human-AI collaboration is commonly associated with augmenting or enhancing work. In this scenario, I use insights from qualitative research on the use of AI in practice to develop alternative perspectives around unexpected and unintended consequences of human-AI collaboration for worker safety. As such, I argue for future research to study human-AI collaboration in practice, to carefully unpack the ripple effects of changing or “enhanced” work practices, and to consider AI systems as being embedded in wider systems of cognition including, but not limited to, the mind, the body, and technologies.
Human-AI collaboration is increasingly considered an alternative to fears of automation and large-sc
"
"en" => "Human-AI collaboration is increasingly considered an alternative to fears of automation and large-scale job loss that are typically attributed to AI. However, the current scholarly understanding of this type of collaboration falls victim to a one-sided, rather optimistic view. More specifically, human-AI collaboration is commonly associated with augmenting or enhancing work. In this scenario, I use insights from qualitative research on the use of AI in practice to develop alternative perspectives around unexpected and unintended consequences of human-AI collaboration for worker safety. As such, I argue for future research to study human-AI collaboration in practice, to carefully unpack the ripple effects of changing or “enhanced” work practices, and to consider AI systems as being embedded in wider systems of cognition including, but not limited to, the mind, the body, and technologies.
Human-AI collaboration is increasingly considered an alternative to fears of automation and large-sc
"
]
"authors_fields" => array:2 [
"fr" => "Systèmes d'Information, Data Analytics et Opérations"
"en" => "Information Systems, Data Analytics and Operations"
]
"indexedAt" => "2025-02-19T01:21:41.000Z"
]
+lang: "fr"
+"_type": "_doc"
+"_score": 6.198556
+"parent": null
}
20 => Essec\Faculty\Model\Contribution {#2269
#_index: "academ_contributions"
#_id: "15393"
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"slug" => "what-is-augmented-a-meta-narrative-review-of-ai-based-augmentation"
"yearMonth" => "2025-01"
"year" => "2025"
"title" => "What is augmented? A meta-narrative review of AI-based augmentation"
"description" => "BAER, I., WAARDENBURG, L. et HUYSMAN, M. (2025). What is augmented? A meta-narrative review of AI-based augmentation. <i>Journal of the Association for Information Systems</i>, In press.
BAER, I., WAARDENBURG, L. et HUYSMAN, M. (2025). What is augmented? A meta-narrative review of AI-ba
"
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2 => array:1 [
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"ouvrage" => ""
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1 => "Artificial Intelligence"
2 => "Human-AI Interaction"
3 => """
Meta-Narrative\n
Review Method
"""
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"updatedAt" => "2025-01-03 09:36:08"
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"publicationInfo" => array:3 [
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"volume" => "In press"
"number" => ""
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"type" => array:2 [
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"abstract" => array:2 [
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The widespread implementation of artificial intelligence (AI) in organizations has given rise to an
"
"en" => "The widespread implementation of artificial intelligence (AI) in organizations has given rise to an increasing focus on augmentation in the academic and public discourse. While the verb “to augment”, defined as a process to make something greater or more numerous, is often used in IS research, it lacks a discussion of what the targets of such a process could be. In other words: What is augmented? Our paper builds on the literature of five research disciplines in which augmentation is a particularly prevalent topic—i.e., computer science, information systems, economics, management, and philosophy. Accordingly, we identified four meta-narratives that represent four distinct targets of AI-based augmentation—the body, cognition, work, and performance—that build on unique human-AI configurations and bring to the fore specific augmentation tensions. Using these insights, we formulate avenues for further IS research on AI-based augmentation.
The widespread implementation of artificial intelligence (AI) in organizations has given rise to an
"
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