ONDRUS Jan

Jan Ondrus is Associate Professor of Information Systems and currently heading the ESSEC Digital Disruption Chair. He holds an MSc and a PhD in Information Systems from HEC Lausanne (University of Lausanne) in Switzerland.

His research examines the strategic role of information technology in the development of digital ecosystems. He is particularly interested in the disruptive and transformative aspect of digital technology for business model innovation and social impact. Also, he has been specifically studying the emergence of mobile payment platforms for more than 20 years. His research has been published in top academic journals, presented at major conferences, and actively used in his teaching in the GMBA, the EMBA, and executive education programs at ESSEC. He has been serving as an Associate Editor for academic journals such as the Information Systems Journal (2013-2018) and Electronic Commerce Research and Applications (2015-2020). 

Over the years, Jan has been closely working with industry partners and government agencies. He was a director for the ESSEC Chair Media & Digital (2009-2016) and the head of the Chair of Networked Business Models (2015-2018). He has provided executive training for Air France/KLM, Auchan, BPCE, Danone, Dentsu, KPMG, Orange, Société Générale, Thales, and Takeda, among other companies. He has been a frequent speaker at major industry events and regularly provides comments for the media (CNBC, Reuters, Nikkei, SCMP, CNA, Wired, Le Monde, The Straits Times, The Business Times, ...).

In recent years, Jan held several administrative roles such as Associate Dean of Faculty, ESSEC Asia Pacific, Associate Academic Director of the Global MBA, and Director of Research of the ESSEC Center of Excellence in Digital Business.

For more details, please refer to his personal website: http://www.janondrus.com

• 2007 : Ph.D. in Information Systems (HEC Lausanne, Switzerland)
• 2003 : MSc in Information Systems (HEC Lausanne, Switzerland)

• 2018 : Certification in Facilitating and Designing Workshops with the LEGO® SERIOUS PLAY® Method (Association of Master Trainers, Denmark)
• 2011 : International Teachers Program (ITP) (Kellogg School of Management, Northwestern University, United States of America)
• 2009 : "The Art and Craft of Discussion Leadership" (Harvard Business Publishing, France)

Full-time academic appointments

• 2015 - Present : Associate Professor (ESSEC Business School, Singapore)
• 2007 - 2015 : Assistant Professor (ESSEC Business School, Singapore)

Other Academic Appointments

• 2018 - 2022 : Associate Dean for Essec Asia-Pacific (ESSEC Business School, Singapore)
• 2020 - 2021 : Associate academic director GLOBAL MBA (ESSEC Business School, France)
• 2016 - 2020 : Track Coordinator - Digital Business and Innovation - GLOBAL MBA (ESSEC Business School, France)
• 2015 - 2019 : Director of Research - Center of Excellence in Digital Business (ESSEC Business School, France)
• 2015 - 2018 : Chaired Professor of the Chair of Networked Business Models (ESSEC Business School, France)
• 2009 - 2016 : Research Director - Chair Media & Entertainment/Digital (ESSEC Business School, France)
• 2016 : Visiting Scholar (Seoul National University, South Korea)
• 2016 : Visiting Fellow (Korea Development Institute (KDI), South Korea)
• 2013 - 2014 : Visiting Scholar (Case Western Reserve University. Weatherhead School of Management, United States of America)
• 2014 : Visiting Assistant Professor (Seoul National University, South Korea)
• 2012 - 2013 : Visiting Professor (HEC Lausanne, Switzerland)
• 2008 - 2009 : Guest lecturer (University of Mannheim, Germany)
• 2007 : Visiting Research Professor (Sungkyunkwan University, South Korea)

• 2020 : Best Student Paper Award (Track - Societal Impact of IS) for this article "Hikikomori and Technology-Enabled Escapism: An Affordances and Constraints Perspective" at the the 2020 International Conference on Information Systems (ICIS) (Association for Information Systems (AIS), United States of America)
• 2017 : Nominated for Most Innovative Short Paper Award for his article "IS Capabilities in the Development of an Ecosystem Innovation: A Case Study of the Hallyu (Korean Wave) Phenomenon" at the 2017 International Conference on Information Systems (ICIS). (Association for Information Systems (AIS), United States of America)
• 2016 : Elsevier 15th Anniversary Author Awards Most Cited Papers 2001 – 2016 for the article : Dahlberg, T., Mallat, N., Ondrus, J., Zmijewska, A. 2008. Past, Present and Future of Mobile Payments: A Literature Review. ECRA 7(2), 165-181.
• 2015 : Highly Commended Paper of 2014, for the paper “Mobile Social Networking Application Viability: A research framework,” International Journal of Accounting and Information Management
• 2015 : Nominated for Best Paper at the 48thHawai'i Annual International Conference on System Sciences (HICCS-48) for the article "A Post-Failure Analysis of Mobile Payment Platforms" (with GannamaneniA., Lyytinen K.).
• 2005 : Nominated for Best Paper Award at at the 38th Hawai'i Annual International Conference on System Sciences (HICCS-38)

• SCHREIECK, M., ONDRUS, J., WIESCHE, M. and KRCMAR, H. (2023). A typology of multi-platform integration strategies. Information Systems Journal, In press.
• BARTHELEMY, J. and ONDRUS, J. (2023). Myths and Realities of the Metaverse. California Management Review, Insights, pp. 1-11.
• TAN, F.T.C., ONDRUS, J., TAN, B. and OH, J. (2020). Digital Transformation of Business Ecosystems: Evidence from the Korean Pop Industry. Information Systems Journal, 30(5), pp. 866-898.
• DE REUVER, M. and ONDRUS, J. (2017). When Technological Superiority Is Not Enough: The Struggle to Impose the SIM Card as the NFC Secure Element for Mobile Payment Platforms. Telecommunications Policy, 41(4), pp. 253-262.
• GLADY, N. and ONDRUS, J. (2016). Lancer sa plateforme web: les 3 erreurs à éviter. Harvard Business Review (France), (HS), pp. 94-95.
• DAHLBERG, T., GUO, J. and ONDRUS, J. (2015). A Critical Review of Mobile Payment Research. Electronic Commerce Research and Applications, 14(5), pp. 265-284.
• ONDRUS, J., BUI, T. and PIGNEUR, Y. (2015). A Foresight Support System Using MCDM Methods. Group Decision and Negotiation, 24(2), pp. 333-358.
• ONDRUS, J., GANNAMANENI, A. and LYYTINEN, K. (2015). The Impact of Openness on the Market Potential of Multi-Sided Platforms: A Case Study of Mobile Payment Platforms. Journal of Information Technology, 30(2), pp. 260-275.
• PHANG, C.W., SUTANTO, J., TAN, C.H. and ONDRUS, J. (2014). Mobile Social Networking Application Viability: A Research Framework. International Journal of Accounting and Information Management, 22(4), pp. 321-338.
• HOLZER, A. and ONDRUS, J. (2011). Mobile Application Market: A Developer's Perspective. Telematics and Informatics, 28(1), pp. 22-31.
• SARKER, S., CAMPBELL, D., ONDRUS, J. and VALACICH, S. (2010). Mapping the Need for Mobile Collaboration Technologies: A Fit Perspective. International Journal of e-Collaboration, 6(4), pp. 32-53.
• ONDRUS, J. and PIGNEUR, Y. (2009). Near Field Communication: An Assessment for Future Payment Systems. Information Systems and e-Business Management, 7(3), pp. 347-361.
• DAHLBERG, T., MALLAT, N., ONDRUS, J. and ZMIJEWSKA, A. (2008). Past, Present and Future of Mobile Payments Research - A Literature Review. Electronic Commerce Research and Applications, 7(2), pp. 165-181.
• ONDRUS, J. and PIGNEUR, Y. (2007). Cross-industry Preferences for Mobile Payments Development in Switzerland. Electronic Markets, 17(2), pp. 142-152.
• ONDRUS, J. and PIGNEUR, Y. (2006). Towards A Holistic Analysis of Mobile Payments: A Multiple Perspectives Approach. Electronic Commerce Research and Applications, 5(3), pp. 246-257.

• REMY, S., KOLOKOTSA, J., ONDRUS, J., EL OUARZAZI, Y. and GLADY, N. (2021). Purposeful Ecosystem Orchestration. In: Colin Mayer, Bruno Roche eds. Putting Purpose into Practice: The Economics of Mutuality. 1st ed. Oxford: Oxford University Press, pp. 98-112.
• ONDRUS, J., BUI, T. and BUI, T. (2005). A Multi-Actor, Multi-Criteria Approach for Technology Selection When Designing Mobile Information Systems. In: Mobile Information Systems II. 1st ed. New York: Springer, pp. 271-278.

• BERNEY, M., ONDRUS, J. and HOLZER, A. (2023). Influencing the Influencers? The Case of @CelebJets and the Role of Social Media in Empowering Citizens to Conduct Climate Justice Activism. In: Americas Conference on Information Systems. Panama: Association for Information Systems (AIS).
• WIESCHE, M., SCHREIECK, M., ONDRUS, J. and KRCMAR, H. (2021). Building Blocks of Digital Platform Ecosystems and Their Implications for Inter-Platform Governance. In: Academy of Management Proceedings. Academy of Management.
• TAN, F.T.C., ONDRUS, J., KATO, T. and TAN, B. (2020). Digital Transformation and the Socially Reclusive: A Study of ICT and the Hikikomori in Japan. In: Proceedings of the 24nd Pacific Asia Conference on Information Systems (PACIS 2020). Dubai: Association for Information Systems (AIS).
• PARK, H.E., ONDRUS, J., TAN, B., TAN, F.T.C. and KATO, T. (2020). Hikikomori and Technology-Enabled Escapism: An Affordances and Constraints Perspective. In: Proceedings of the Forty First International Conference on Information Systems (ICIS 2020). Hyderabad: Association for Information Systems (AIS).
• SCHIRRMACHER, N.B., ONDRUS, J., TAN, F.T.C., LOH, Y. and HARDOON, D.R. (2019). Overcoming Status Quo Bias: Nudging in a Government-Led Digital Transformation Initiative. In: Proceedings of the Fortieth International Conference on Information Systems (ICIS 2019). Munich: Association for Information Systems (AIS).
• SCHIRRMACHER, N.B., ONDRUS, J. and TER CHIAN TAN, F. (2018). Towards a Response to Ransomware: Examining Digital Capabilities of the WannaCry Attack. In: 22nd Pacific Asia Conference on Information Systems (PACIS) 2018. Association for Information Systems (AIS).
• KIM, H., TAN, F.T.C., LEONG, C., KIM, D.D., ONDRUS, J. and TAN, B. (2018). Value Co-creation in Digital Content Ecosystems: A Study of Hallyu. In: Proceedings of the Thirty Ninth International Conference on Information Systems (ICIS 2018). Association for Information Systems (AIS).
• DONGYEOB KIM, D., TAN, B., TER CHIAN TAN, F., ONDRUS, J. and OH, J. (2017). IS Capabilities in the Development of an Innovation Ecosystem: A Case Study of the Hallyu (Korean Wave) Phenomenon. In: Proceedings of the Thirty-Eighth International Conference on Information Systems (ICIS). Seoul National University.
• ONDRUS, J., GANNAMANENI, A. and LYYTINEN, K. (2015). A Post-Failure Analysis of Mobile Payment Platforms. In: Proceedings of the 48th Hawai'i International Conference on Systems Sciences (HICSS-48). University of Hawaii.
• ONDRUS, J. (2015). Clashing over the NFC Secure Element for Platform Leadership in the Mobile Payment Ecosystem. In: Proceedings of the 17th International Conference on Electronic Commerce: Application of Big Data in E-Commerce. Seoul National University.
• GAUR, A., AVISON, D. and ONDRUS, J. (2013). Mobile Merchandising Exploring New Business Practices in the Mobile Payment Ecosystem. In: 3rd Biennial Conference of the Indian Academy of Management (IAM). Indian Academy of Management (IAM).
• HOLZER, A., GOVAERTS, S., ONDRUS, J., VOZNIUK, A., RIGAUD, D. and GARBINATO, B. (2013). SpeakUp – A Mobile App Facilitating Audience Interaction. In: 12th International Conference on Web-based Learning (ICWL 2013). Tajen Uniiversity.
• HOLZER, A. and ONDRUS, J. (2012). Mobile App Development: Native or Web? In: Proceedings of the Eleventh Workshop on E-Business (WEB 2012). Association for Information Systems (AIS).
• ONDRUS, J. and LYYTINEN, K. (2011). Mobile Payments Market: Towards Another Clash of the Titans? In: Proceedings of the 10th International Conference on Mobile Business (ICMB). Politecnico di Milano.
• SARKER, S., SARKER, S., ONDRUS, J., JANA, D. and AHUJA, M. (2011). The Role of Individual, Family-Related, and Organizational Factors in Shaping WLC in Offshoring Contexts: A Study of European and Indian IT Professionals. In: PACIS 2011 Proceedings. Association for Information Systems (AIS).
• ELIE-DIT-COSAQUE, C. and ONDRUS, J. (2011). Towards a Better Understanding of Personal Productivity in the Context of Information Technology Use. In: Actes du Colloque AIM 2011. Association for Information Management (AIM).
• ONDRUS, J. and PIGNEUR, Y. (2009). C-K Design Theory for Information Systems Research. In: Proceedings of the 4th International Conference on Design Science Research in Information Systems and Technology. Association for Computing Machinery (ACM).
• HOLZER, A. and ONDRUS, J. (2009). Trends in Mobile Application Development. In: The Mobilware 2009 Workshop Proceedings. Springer.
• ONDRUS, J., LYYTINEN, K. and PIGNEUR, Y. (2009). Why Mobile Payment Fail? Towards a Dynamic and Multi-perspective Explanation. In: Proceedings of the 42nd Hawaii International Confererence on System Sciences. Institute of Electrical and Electronics Engineers (IEEE).
• GASPOZ, C., ONDRUS, J. and PIGNEUR, Y. (2008). Comparison of Multi-criteria and Prediction Market Approaches for Technology Foresight. In: Proceedings of the 13rd AIM Congress, Paris 2008 (pre-ICIS Workshop 2008). Association for Information Management (AIM).
• ONDRUS, J. and PIGNEUR, Y. (2007). An Assessment of NFC for Future Payments Systems. In: ICMB'07. Toronto: IEEE Computer Society.
• ONDRUS, J., GASPOZ, C. and PIGNEUR, Y. (2007). Technology Foresight for IT Investment: Multi-Criteria Decision-Making versus Prediction Markets. In: 6th AIM Pre-ICIS Workshop, 8 Dec 2007, UQAM. Montreal: Association for Information Management (AIM).
• ONDRUS, J., PIGNEUR, Y. and MONZANI, J.S. (2006). A GDSS for Visualizing and Assessing a Technology Environment. In: AMCIS'06. Acapulco: AIS Educator Journal.
• ONDRUS, J. and PIGNEUR, Y. (2006). A Multi-stakeholder Multi-criteria Assessment Framework of Mobile Payments: An Illustration with the Swiss Public Transportation Industry. In: HICSS'06. Hawaii: IEEE Computer Society.
• ONDRUS, J. and PIGNEUR, Y. (2006). A Systematic Approach to Explain the Delayed Deployment of Mobile Payments in Switzerland. In: ICMB'06. Copenhagen: IEEE Computer Society.
• ONDRUS, J., DAHLBERG, T., MALLAT, N. and ZMIJEWSKA, A. (2006). Mobile Payment Market and Research : Past, Present and Future. In: MRT'06. Helsinki: Helsinki School of Economics.
• ONDRUS, J. and PIGNEUR, Y. (2005). A Disruption Analysis in the Mobile Payment Market. In: HICSS'05. Hawaii: IEEE Computer Society.
• ONDRUS, J., PIGNEUR, Y. and PIGNEUR, Y. (2005). A Multi-actor, Multi-criteria Approach for Technology Selection when Designing Mobile Information Systems. In: MOBIS'05. Leeds: Springer.
• ONDRUS, J., PIGNEUR, Y. and CAMPONOVO, G. (2005). A Proposal for a Multi-Perspective Analysis of the Mobile Payments Environment. In: ICMB'05. Sydney: IEEE Computer Society.
• ONDRUS, J., PIGNEUR, Y. and CAMPONOVO, G. (2005). Environmental Context Significance in Strategic Decision Support. In: Context'05. Paris: CEUR-WS.org.
• ONDRUS, J. and PIGNEUR, Y. (2004). Coupling Mobile Payments and CRM in the Retail Industry. In: . Lisbon: IADIS.
• BUI, T. and ONDRUS, J. (2003). M-Computing for Real-Time Negotiation Support. In: HICSS'03. Hawaii: IEEE Computer Society.

• SCHIRRMACHER, N., ONDRUS, J., HARDOON, D.R. and AI-CHI LOH, Y. (2019). Overcoming Status Quo Bias: Nudging in a Government-Led Digital Transformation Initiative. In: 2019 International Conference on Information Systems (ICIS).
• KIM, H., TAN, F., LEONG, C., KIM, D., ONDRUS, J. and TAN, B. (2018). Navigating Value Co-creation in Digital Entertainment: A Study of the “Hallyu” Business Ecosystem. In: 39th International Conference on Information Systems (ICIS).
• ONDRUS, J. and GANNAMANENI, A. (2013). Towards a Multi-level Framework to Analyze Mobile Payment Platforms. In: SIGBPS Workshop on Business Processes and Services.
• GAUR, A. and ONDRUS, J. (2012). The Role of Banks in the Mobile Payment Ecosystem: A Strategic Asset Perspective. In: 14th Annual International Conference On Electronic Commerce (ICEC 2012).
• ONDRUS, J., LYYTINEN, K. and PIGNEUR, Y. (2008). Why Mobile Payments Fail? An Analysis of the Swiss Case. In: Everyday Digital Money Workshop.

• 2016 - Present : Business Model Innovation in the Digital Age (Global MBA ESSEC Business School Singapore)
• 2016 - Present : Digital Disruption (Global MBA ESSEC Business School Singapore)
• 2016 - Present : E-commerce and Platforms (Executive MBA - Asian track ESSEC Business School Singapore)