Essec\Faculty\Model\Contribution {#2216
  #_index: "academ_contributions"
  #_id: "7642"
  #_source: array:26 [
    "id" => "7642"
    "slug" => "who-and-when-will-consumer-choose-online-versus-offline-platforms-omni-channel-customer-service-in-a-digital-economy"
    "yearMonth" => "2019-07"
    "year" => "2019"
    "title" => "Who and When Will Consumer Choose Online Versus Offline Platforms: Omni-Channel Customer Service in a Digital Economy"
    "description" => "NG, S., GOH, K.H. et CHUNG, T.S. (2019). Who and When Will Consumer Choose Online Versus Offline Platforms: Omni-Channel Customer Service in a Digital Economy. Dans: 2019 Frontiers in Service Conference."
    "authors" => array:3 [
      0 => array:3 [
        "name" => "CHUNG Tuck Siong"
        "bid" => "B00732684"
        "slug" => "chung-tuck-siong"
      ]
      1 => array:1 [
        "name" => "NG S."
      ]
      2 => array:1 [
        "name" => "GOH K.H."
      ]
    ]
    "ouvrage" => "2019 Frontiers in Service Conference"
    "keywords" => []
    "updatedAt" => "2021-09-24 10:33:27"
    "publicationUrl" => null
    "publicationInfo" => array:3 [
      "pages" => null
      "volume" => null
      "number" => null
    ]
    "type" => array:2 [
      "fr" => "Communications dans une conférence"
      "en" => "Presentations at an Academic or Professional conference"
    ]
    "support_type" => array:2 [
      "fr" => null
      "en" => null
    ]
    "countries" => array:2 [
      "fr" => null
      "en" => null
    ]
    "abstract" => array:2 [
      "fr" => null
      "en" => null
    ]
    "authors_fields" => array:2 [
      "fr" => "Marketing"
      "en" => "Marketing"
    ]
    "indexedAt" => "2024-11-21T13:21:44.000Z"
    "docTitle" => "Who and When Will Consumer Choose Online Versus Offline Platforms: Omni-Channel Customer Service in a Digital Economy"
    "docSurtitle" => "Presentations at an Academic or Professional conference"
    "authorNames" => "<a href="/cv/chung-tuck-siong">CHUNG Tuck Siong</a>, NG S., GOH K.H."
    "docDescription" => "<span class="document-property-authors">CHUNG Tuck Siong, NG S., GOH K.H.</span><br><span class="document-property-authors_fields">Marketing</span> | <span class="document-property-year">2019</span>"
    "keywordList" => ""
    "docPreview" => "<b>Who and When Will Consumer Choose Online Versus Offline Platforms: Omni-Channel Customer Service in a Digital Economy</b><br><span>2019-07 | Presentations at an Academic or Professional conference </span>"
    "docType" => "research"
    "publicationLink" => "<a href="#" target="_blank">Who and When Will Consumer Choose Online Versus Offline Platforms: Omni-Channel Customer Service in a Digital Economy</a>"
  ]
  +lang: "en"
  +"_type": "_doc"
  +"_score": 9.280612
  +"parent": null
}