Essec\Faculty\Model\Contribution {#2216
  #_index: "academ_contributions"
  #_id: "4955"
  #_source: array:26 [
    "id" => "4955"
    "slug" => "perceived-quality-in-a-multi-channel-environment-impact-of-website-visits-on-perceived-in-store-quality"
    "yearMonth" => "2006-05"
    "year" => "2006"
    "title" => "Perceived Quality in a Multi-channel Environment: Impact of Website Visits on Perceived In-store Quality"
    "description" => "ROLLAND, S. et DESMET, P. (2006). Perceived Quality in a Multi-channel Environment: Impact of Website Visits on Perceived In-store Quality. Dans: <i>Services Management - La Londes seminar. Services Management 2006</i>. IAE Aix-en-Provence."
    "authors" => array:2 [
      0 => array:3 [
        "name" => "DESMET Pierre"
        "bid" => "B00000155"
        "slug" => "desmet-pierre"
      ]
      1 => array:1 [
        "name" => "ROLLAND S."
      ]
    ]
    "ouvrage" => "Services Management - La Londes seminar. Services Management 2006"
    "keywords" => array:6 [
      0 => "Distribution"
      1 => "Distribution multi-canal"
      2 => "Experimentation"
      3 => "Expérimentation"
      4 => "Qualité"
      5 => "Satisfaction"
    ]
    "updatedAt" => "2021-04-19 17:57:25"
    "publicationUrl" => null
    "publicationInfo" => array:3 [
      "pages" => null
      "volume" => null
      "number" => null
    ]
    "type" => array:2 [
      "fr" => "Actes d'une conférence"
      "en" => "Conference Proceedings"
    ]
    "support_type" => array:2 [
      "fr" => "Editeur"
      "en" => "Publisher"
    ]
    "countries" => array:2 [
      "fr" => null
      "en" => null
    ]
    "abstract" => array:2 [
      "fr" => "L'étude statistique de deux échantillons de clients ayant ou non visité le site web d'un distributeur montre que les évaluations de la qualité suite à la visite en magasin ne sont pas différentes selon la visite du sit web mais que la pondération des dimensions de la qualité n'est pas la même sur les deux groupes."
      "en" => "Statistical analysis of two customers samples for a retailer, one with a visit of the internet site the other not, showw that evaluation of perceived in-store quality is not different  but that importances given to the dimensions are different amongst the two groups."
    ]
    "authors_fields" => array:2 [
      "fr" => "Marketing"
      "en" => "Marketing"
    ]
    "indexedAt" => "2024-12-21T15:21:45.000Z"
    "docTitle" => "Perceived Quality in a Multi-channel Environment: Impact of Website Visits on Perceived In-store Quality"
    "docSurtitle" => "Conference Proceedings"
    "authorNames" => "<a href="/cv/desmet-pierre">DESMET Pierre</a>, ROLLAND S."
    "docDescription" => "<span class="document-property-authors">DESMET Pierre, ROLLAND S.</span><br><span class="document-property-authors_fields">Marketing</span> | <span class="document-property-year">2006</span>"
    "keywordList" => "<a href="#">Distribution</a>, <a href="#">Distribution multi-canal</a>, <a href="#">Experimentation</a>, <a href="#">Expérimentation</a>, <a href="#">Qualité</a>, <a href="#">Satisfaction</a>"
    "docPreview" => "<b>Perceived Quality in a Multi-channel Environment: Impact of Website Visits on Perceived In-store Quality</b><br><span>2006-05 | Conference Proceedings </span>"
    "docType" => "research"
    "publicationLink" => "<a href="#" target="_blank">Perceived Quality in a Multi-channel Environment: Impact of Website Visits on Perceived In-store Quality</a>"
  ]
  +lang: "en"
  +"_type": "_doc"
  +"_score": 8.846382
  +"parent": null
}