Essec\Faculty\Model\Contribution {#2216
  #_index: "academ_contributions"
  #_id: "10791"
  #_source: array:26 [
    "id" => "10791"
    "slug" => "learning-from-workaround-practices-the-challenge-of-enterprise-system-implementations-in-multinational-corporations"
    "yearMonth" => "2020-07"
    "year" => "2020"
    "title" => "Learning from Workaround Practices: the Challenge of Enterprise System Implementations in Multinational Corporations"
    "description" => "MALAURENT, J. et KARANASIOS, S. (2020). Learning from Workaround Practices: the Challenge of Enterprise System Implementations in Multinational Corporations. <i>Information Systems Journal</i>, 30(4), pp. 639-663."
    "authors" => array:2 [
      0 => array:3 [
        "name" => "MALAURENT Julien"
        "bid" => "B00089355"
        "slug" => "malaurent-julien"
      ]
      1 => array:1 [
        "name" => "KARANASIOS Stan"
      ]
    ]
    "ouvrage" => ""
    "keywords" => array:6 [
      0 => "activity theory"
      1 => "contradictions"
      2 => "information systems in use"
      3 => "learning activities"
      4 => "longitudinal case study"
      5 => "workarounds"
    ]
    "updatedAt" => "2021-09-24 10:33:27"
    "publicationUrl" => "https://onlinelibrary.wiley.com/doi/abs/10.1111/isj.12272"
    "publicationInfo" => array:3 [
      "pages" => "639-663"
      "volume" => "30"
      "number" => "4"
    ]
    "type" => array:2 [
      "fr" => "Articles"
      "en" => "Journal articles"
    ]
    "support_type" => array:2 [
      "fr" => "Revue scientifique"
      "en" => "Scientific journal"
    ]
    "countries" => array:2 [
      "fr" => null
      "en" => null
    ]
    "abstract" => array:2 [
      "fr" => "Based on a four‐year longitudinal case study of a French multinational corporation (MNC) this research explains how a global enterprise system, initially designed to provide greater control by headquarters across its MNC sites, led to the emergence of unexpected practices – known as workarounds – in its Chinese subsidiaries. Drawing on concepts from activity theory our findings provide greater theoretical understanding of workarounds in three ways. First, users are involved in collectively constructing and implementing workaround practices rather than simply being passive users or reduced to the dichotomous framing of ‘accepting’ or ‘rejecting’ an information system. Workarounds are not simple individual user improvizations but are collectively developed and become unofficial local rules. Second, workarounds are part of learning which goes beyond the view of workarounds as deviant and non‐compliant behavior. Third, learning activities are not restricted to users and their practices. Rather, as we demonstrate learning and evolution take place between the users, managers, processes and the system; that is, workarounds are not only a critical part of ‘getting work done’ but also an integral part of the institutionalization of an enterprise system."
      "en" => "Based on a four‐year longitudinal case study of a French multinational corporation (MNC) this research explains how a global enterprise system, initially designed to provide greater control by headquarters across its MNC sites, led to the emergence of unexpected practices – known as workarounds – in its Chinese subsidiaries. Drawing on concepts from activity theory our findings provide greater theoretical understanding of workarounds in three ways. First, users are involved in collectively constructing and implementing workaround practices rather than simply being passive users or reduced to the dichotomous framing of ‘accepting’ or ‘rejecting’ an information system. Workarounds are not simple individual user improvizations but are collectively developed and become unofficial local rules. Second, workarounds are part of learning which goes beyond the view of workarounds as deviant and non‐compliant behavior. Third, learning activities are not restricted to users and their practices. Rather, as we demonstrate learning and evolution take place between the users, managers, processes and the system; that is, workarounds are not only a critical part of ‘getting work done’ but also an integral part of the institutionalization of an enterprise system."
    ]
    "authors_fields" => array:2 [
      "fr" => "Systèmes d'Information, Data Analytics et Opérations"
      "en" => "Information Systems, Data Analytics and Operations"
    ]
    "indexedAt" => "2024-11-23T09:21:42.000Z"
    "docTitle" => "Learning from Workaround Practices: the Challenge of Enterprise System Implementations in Multinational Corporations"
    "docSurtitle" => "Journal articles"
    "authorNames" => "<a href="/cv/malaurent-julien">MALAURENT Julien</a>, KARANASIOS Stan"
    "docDescription" => "<span class="document-property-authors">MALAURENT Julien, KARANASIOS Stan</span><br><span class="document-property-authors_fields">Information Systems, Data Analytics and Operations</span> | <span class="document-property-year">2020</span>"
    "keywordList" => "<a href="#">activity theory</a>, <a href="#">contradictions</a>, <a href="#">information systems in use</a>, <a href="#">learning activities</a>, <a href="#">longitudinal case study</a>, <a href="#">workarounds</a>"
    "docPreview" => "<b>Learning from Workaround Practices: the Challenge of Enterprise System Implementations in Multinational Corporations</b><br><span>2020-07 | Journal articles </span>"
    "docType" => "research"
    "publicationLink" => "<a href="https://onlinelibrary.wiley.com/doi/abs/10.1111/isj.12272" target="_blank">Learning from Workaround Practices: the Challenge of Enterprise System Implementations in Multinational Corporations</a>"
  ]
  +lang: "en"
  +"_type": "_doc"
  +"_score": 8.836839
  +"parent": null
}