Year
2018
Abstract
Two organizational paradigms are historically competing: the organization as an information processor, coherent with the identification of management as a control function, and organization as a system of collective action, coherent with the identification of management as the heuristic support of the reflexive inquiries conducted by operational teams on their own activity. The concept of rational representation, representation of action (Taylorism) or representation of thought about action (cognitivism, Herbert Simon) is at the heart of the first paradigm. At the heart of the second paradigm we find the concept of inquiry, stemming from the pragmatist philosophy and developed in the business world by the Quality management movement, emphasizing two rules: any organizational improvement is experimental and there is no substitute for the direct experience of activity.
LORINO, P. (2018). Le management de l’action complexe : contrôler ou explorer ? Projectics / Proyectica / Projectique, 2018(19), pp. 13-22.