Journal articles
Year
1995
Abstract
Business processes can provide a relevant way to represent the value chain. They are basically a convenient tool to display strategic objectives and customer value across time and the organization. They should serve as a permanent structural basis for performance management and organizational learning.
LORINO, P. (1995). Le déploiement de la valeur par les processus. Revue Française de Gestion, pp. 55-71.