Knowledge in organizations is built through actors’s subjective interpretation processes. Instruments (especially information systems and economic intelligence artefacts) cannot be separated from organizational action processes in which they are implemented. The processes of economic intelligence require a collective formulation of the key projects of the firm.
LORINO, P. (2003). La gestion de la connaissance dans l’entreprise et le rôle instrumental des systèmes d’information. Dans: De l’intelligence économique à l’économie de la connaissance. 1st ed. Economica, pp. 32-50.