Press article, video or other popular media
From the experience of HRM at Elior (45000 p in the catering business) the article points three challenges that make this function very complexe: the poor reputation of service as an industry, the difficulty to restain HR policies across 10500 sites and the key role of direct management.
THEVENET, M. (2003). La complexité des situations, un vrai défi pour les DRH. Le Monde Initiatives.