The chapter examines the different theoretical frameworks used to explore the relationship between management tools and organizational practices. It is suggested that they all adopt one of two main theoretical options: they either assign to management tools a status of representation of activity, in the cognitivist sense, or a status of social mediation, in a semiotic perspective. Concerning management systems, the category of ‘textility’ proposed by Tim Ingold may be more adequate than the category of materiality. Textility is a particular interweaving of purposeful movements, through which meaning-making social groups fabricate situations as ‘material’ situations. The chapter illustrates this using a case study concerning the management of experience feedback in the nuclear industry. Management tools are not already formed things, but materials to construct new forms.
LORINO, P. (2018). Organizing, Management Tools and Practices. In: Materiality and Managerial Techniques. 1st ed. Palgrave Macmillan, pp. 221-246.