Logistics information systems had a great support from marketing. But the deployment into the companies was not as great as foreseen. In order to have a better view on hte gap, it is necessary to well understand what are the three main processes in logistics: engineering, monitoring and executing the operations. So, the needs for Information Systems are easier to define. Five natures of problems exist in logistics information systems. The supply chain supports give only limited solutions and they need to be much more able to migrate.
DORNIER, P.P. (2002). La logistique : adapter les systèmes aux besoins des clients. L'Informatique Professionnelle, pp. 38-47.