Year
2001
Abstract
In this research, we try to analyze some factors which obviously influence the capacity of an organization to learn from its environment and experience, with an illustration coming from the author’s personal experience between 1987 and 1992 in a large international company. We attempt here to analyze the specific role of management systems in the organizational learning process, showing their interaction with individual mental schemes in the permanent interpretation of organizational action. We first illustrate this approach by telling a story: how and why organizational learning seemed to be obstructed in Groupe Bull at the end of the 80s, particularly in the effort to adapt management systems. To give a theoretical basis to our analysis, we appeal to pragmatic philosophies of learning, particularly Charles S. Peirce’s theory of interpretation and John Dewey’s theory of inquiry. Consistently with our pragmatic position, we start the study by the description of facts and situations.
LORINO, P. (2001). A Pragmatic Analysis of the Role of Management Systems in Organizational Learning. Dans: Knowledge Management and Organizational Competence. 1st ed. Oxford University Press, pp. 177-209.