Essec\Faculty\Model\Contribution {#2216
  #_index: "academ_contributions"
  #_id: "10321"
  #_source: array:26 [
    "id" => "10321"
    "slug" => "determinants-of-service-quality-and-continuance-intention-of-online-services-the-case-of-etax"
    "yearMonth" => "2009-02"
    "year" => "2009"
    "title" => "Determinants of Service Quality and Continuance Intention of Online Services: The Case of eTax"
    "description" => "HU, P.J.H., BROWN, S.A., THONG, J.Y.L., CHAN, F. et TAM, K.Y. (2009). Determinants of Service Quality and Continuance Intention of Online Services: The Case of eTax. <i>Journal of the American Society for Information Science and Technology (JASIST)</i>, 60(2), pp. 292-306."
    "authors" => array:5 [
      0 => array:3 [
        "name" => "CHAN Frank"
        "bid" => "B00536868"
        "slug" => "chan-frank"
      ]
      1 => array:1 [
        "name" => "HU Paul J.H."
      ]
      2 => array:1 [
        "name" => "BROWN Susan A."
      ]
      3 => array:1 [
        "name" => "THONG James Y.L."
      ]
      4 => array:1 [
        "name" => "TAM Kar Yan"
      ]
    ]
    "ouvrage" => ""
    "keywords" => []
    "updatedAt" => "2021-07-13 14:31:32"
    "publicationUrl" => null
    "publicationInfo" => array:3 [
      "pages" => "292-306"
      "volume" => "60"
      "number" => "2"
    ]
    "type" => array:2 [
      "fr" => "Articles"
      "en" => "Journal articles"
    ]
    "support_type" => array:2 [
      "fr" => "Revue scientifique"
      "en" => "Scientific journal"
    ]
    "countries" => array:2 [
      "fr" => null
      "en" => null
    ]
    "abstract" => array:2 [
      "fr" => null
      "en" => null
    ]
    "authors_fields" => array:2 [
      "fr" => "Systèmes d'Information, Data Analytics et Opérations"
      "en" => "Information Systems, Data Analytics and Operations"
    ]
    "indexedAt" => "2024-11-21T08:21:48.000Z"
    "docTitle" => "Determinants of Service Quality and Continuance Intention of Online Services: The Case of eTax"
    "docSurtitle" => "Journal articles"
    "authorNames" => "<a href="/cv/chan-frank">CHAN Frank</a>, HU Paul J.H., BROWN Susan A., THONG James Y.L., TAM Kar Yan"
    "docDescription" => "<span class="document-property-authors">CHAN Frank, HU Paul J.H., BROWN Susan A., THONG James Y.L., TAM Kar Yan</span><br><span class="document-property-authors_fields">Information Systems, Data Analytics and Operations</span> | <span class="document-property-year">2009</span>"
    "keywordList" => ""
    "docPreview" => "<b>Determinants of Service Quality and Continuance Intention of Online Services: The Case of eTax</b><br><span>2009-02 | Journal articles </span>"
    "docType" => "research"
    "publicationLink" => "<a href="#" target="_blank">Determinants of Service Quality and Continuance Intention of Online Services: The Case of eTax</a>"
  ]
  +lang: "en"
  +"_type": "_doc"
  +"_score": 8.613594
  +"parent": null
}