Essec\Faculty\Model\Contribution {#2216
#_index: "academ_contributions"
#_id: "592"
#_source: array:26 [
"id" => "592"
"slug" => "accelerating-the-diffusion-of-innovations-under-mixed-word-of-mouth-through-marketing-operations-interaction"
"yearMonth" => "2018-05"
"year" => "2018"
"title" => "Accelerating the Diffusion of Innovations Under Mixed Word of Mouth Through Marketing–Operations Interaction"
"description" => "EL OUARDIGHI, F., FEICHTINGER, G. et FRUCHTER, G.E. (2018). Accelerating the Diffusion of Innovations Under Mixed Word of Mouth Through Marketing–Operations Interaction. <i>Annals of Operations Research</i>, 264(1-2), pp. 435-458."
"authors" => array:3 [
0 => array:3 [
"name" => "EL OUARDIGHI Fouad"
"bid" => "B00000177"
"slug" => "el-ouardighi-fouad"
]
1 => array:1 [
"name" => "FEICHTINGER G."
]
2 => array:1 [
"name" => "FRUCHTER G. E."
]
]
"ouvrage" => ""
"keywords" => array:6 [
0 => "Diffusion process"
1 => "Word-of-mouth"
2 => "Conformance quality"
3 => "Design quality"
4 => "Price"
5 => "Advertising effort"
]
"updatedAt" => "2021-09-24 10:33:27"
"publicationUrl" => "https://link.springer.com/article/10.1007/s10479-017-2649-2"
"publicationInfo" => array:3 [
"pages" => "435-458"
"volume" => "264"
"number" => "1-2"
]
"type" => array:2 [
"fr" => "Articles"
"en" => "Journal articles"
]
"support_type" => array:2 [
"fr" => "Revue scientifique"
"en" => "Scientific journal"
]
"countries" => array:2 [
"fr" => null
"en" => null
]
"abstract" => array:2 [
"fr" => "In this paper, an extension of the Bass model is suggested that accounts for the influence of conformance quality on mixed (i.e., positive and negative) word-of-mouth in the diffusion of a new product. A primary goal is to determine how an active operational policy seeking to continuously improve conformance quality affects the optimal leveraging of marketing instruments used to diffuse new products, and the resulting sales and profits. To do so, an optimal tradeoff by a monopolistic firm between advertising effort and price, on the one hand, and conformance quality, on the other hand, is analyzed, along with the implications for word of mouth effectiveness. Our results can be summarized as follows. Price and advertising levels are respectively lower and higher under an operations–marketing policy than under a marketing policy only. As a result, themarket potential and the innovation effect are higher under an operations–marketing policy than under a marketing policy only, as is the imitation effect due to conformance quality improvements over time. Also, greater cumulative sales and cumulative profits are obtained. However, higher design quality results in a lower price and greater advertising effort under an operations–marketing policy than under a marketing policy only. Finally, for lower design quality, the two policies result in different patterns (non-monotonic vs. monotonic) for price and advertising yet cumulative sales and profits are of quite similar magnitude."
"en" => "In this paper, an extension of the Bass model is suggested that accounts for the influence of conformance quality on mixed (i.e., positive and negative) word-of-mouth in the diffusion of a new product. A primary goal is to determine how an active operational policy seeking to continuously improve conformance quality affects the optimal leveraging of marketing instruments used to diffuse new products, and the resulting sales and profits. To do so, an optimal tradeoff by a monopolistic firm between advertising effort and price, on the one hand, and conformance quality, on the other hand, is analyzed, along with the implications for word of mouth effectiveness. Our results can be summarized as follows. Price and advertising levels are respectively lower and higher under an operations–marketing policy than under a marketing policy only. As a result, themarket potential and the innovation effect are higher under an operations–marketing policy than under a marketing policy only, as is the imitation effect due to conformance quality improvements over time. Also, greater cumulative sales and cumulative profits are obtained. However, higher design quality results in a lower price and greater advertising effort under an operations–marketing policy than under a marketing policy only. Finally, for lower design quality, the two policies result in different patterns (non-monotonic vs. monotonic) for price and advertising yet cumulative sales and profits are of quite similar magnitude."
]
"authors_fields" => array:2 [
"fr" => "Systèmes d'Information, Data Analytics et Opérations"
"en" => "Information Systems, Data Analytics and Operations"
]
"indexedAt" => "2024-11-23T07:21:43.000Z"
"docTitle" => "Accelerating the Diffusion of Innovations Under Mixed Word of Mouth Through Marketing–Operations Interaction"
"docSurtitle" => "Journal articles"
"authorNames" => "<a href="/cv/el-ouardighi-fouad">EL OUARDIGHI Fouad</a>, FEICHTINGER G., FRUCHTER G. E."
"docDescription" => "<span class="document-property-authors">EL OUARDIGHI Fouad, FEICHTINGER G., FRUCHTER G. E.</span><br><span class="document-property-authors_fields">Information Systems, Data Analytics and Operations</span> | <span class="document-property-year">2018</span>"
"keywordList" => "<a href="#">Diffusion process</a>, <a href="#">Word-of-mouth</a>, <a href="#">Conformance quality</a>, <a href="#">Design quality</a>, <a href="#">Price</a>, <a href="#">Advertising effort</a>"
"docPreview" => "<b>Accelerating the Diffusion of Innovations Under Mixed Word of Mouth Through Marketing–Operations Interaction</b><br><span>2018-05 | Journal articles </span>"
"docType" => "research"
"publicationLink" => "<a href="https://link.springer.com/article/10.1007/s10479-017-2649-2" target="_blank">Accelerating the Diffusion of Innovations Under Mixed Word of Mouth Through Marketing–Operations Interaction</a>"
]
+lang: "en"
+"_type": "_doc"
+"_score": 9.18932
+"parent": null
}
