Book chapters
Year
2008
Abstract
In high-tech rapidly evolving sectors, there seems to be a contradiction between high uncertainty and the reussity to plan competence building. This contradiction can only be solved if competence, rather than a static attribute of individuals or groups, is viewed as the focus of dynamic reflexive processes. Two cases in the telecommunications industry were studied. Rather than trying to model existing competences, required competences and gaps, groups of actors contributing to the same business process developed methods to continuously update their view of critical competences and define subsequent actions. As a conclusion the example of competence management is extended to a general interpretive theory of management instrument.
LORINO, P. (2008). A Pragmatic and Interpretive Approach to Competence-based Management: The Case of A Telecommunications Company. Dans: Research in Competence-based Management, vol. 4: A Focued Issue on Fundamental Issues In Competence Theory Development. 1st ed. Emerald, pp. 219-257.