Year
2025
Abstract
T his article explores the ethical dimensions of performance indicators. Our case study was conducted in a public sector accounting and finance consulting division of a Big Four f irm. It focuses on the characteristics and impacts of two key indicators: the number of hours consultants spend on consulting engagements, and the margin on these engagements. T hese indicators are designed to guide activity in line with the organization’s performance standards, corresponding to a certain ethics. However, they also create dilemmas for consultants and reveal tensions within performance evaluation systems. We show that ethics is both embedded within and an outcome of the indicators. This paper contributes to the accounting literature by highlighting the role of performance indicators as regulators and generators of ethics.
BROUARD, E. (2025). Les indicateurs de performance comme régulateurs et générateurs d’éthique dans le conseil au secteur public. Accounting Auditing Control, 31(4), pp. 177-214.