Essec\Faculty\Model\Contribution {#2216 ▼
#_index: "academ_contributions"
#_id: "1323"
#_source: array:26 [
"id" => "1323"
"slug" => "1323-how-incorporating-feedback-mechanisms-in-a-dss-affects-dss-evaluations"
"yearMonth" => "2009-12"
"year" => "2009"
"title" => "How Incorporating Feedback Mechanisms in a DSS Affects DSS Evaluations"
"description" => "KAYANDE, U., DE BRUYN, A., LILIEN, G.L., RANGASWAMY, A. et VAN BRUGGEN, G.H. (2009). How Incorporating Feedback Mechanisms in a DSS Affects DSS Evaluations. <i>Information Systems Research</i>, 20(4), pp. 527-546.
KAYANDE, U., DE BRUYN, A., LILIEN, G.L., RANGASWAMY, A. et VAN BRUGGEN, G.H. (2009). How Incorporati
"
"authors" => array:5 [
0 => array:3 [
"name" => "DE BRUYN Arnaud"
"bid" => "B00024825"
"slug" => "de-bruyn-arnaud"
]
1 => array:1 [
"name" => "KAYANDE U."
]
2 => array:1 [
"name" => "LILIEN G.L."
]
3 => array:1 [
"name" => "RANGASWAMY A."
]
4 => array:1 [
"name" => "VAN BRUGGEN G.H."
]
]
"ouvrage" => ""
"keywords" => array:6 [
0 => "Apprentissage"
1 => "Decision Support Systems"
2 => "Evaluation"
3 => "Feedback"
4 => "Modèle mental"
5 => "Outils d'aide à la décision"
]
"updatedAt" => "2020-12-17 17:55:06"
"publicationUrl" => null
"publicationInfo" => array:3 [
"pages" => "527-546"
"volume" => "20"
"number" => "4"
]
"type" => array:2 [
"fr" => "Articles"
"en" => "Journal articles"
]
"support_type" => array:2 [
"fr" => "Revue scientifique"
"en" => "Scientific journal"
]
"countries" => array:2 [
"fr" => null
"en" => null
]
"abstract" => array:2 [
"fr" => "Cet article montre que pour qu'un outil d'aide à la décision (DSS) soit adopté et utilisé, il est impératif de réduire le "gap" qui existe entre la manière dont le manager voit le monde, et la manière dont le DSS le modélise. Ce "gap" ne peut être réduit que par un procédé d'apprentissage, qui nécessite deux types simultanés de "feedback loops": upside potential feedback et corrective feedback.
Cet article montre que pour qu'un outil d'aide à la décision (DSS) soit adopté et utilisé, il est im
"
"en" => "This article shows that for a Decision-Support System to be adopted (and used), one needs to reduce the gap between the manager's mental model (how s/he sees the world) and the DSS model (how the DSS models it), through deep learning. This deep learning can only be achieved by a combination of upside potential feedback (what could be achieved) and corrective feedback (how to achieve it).
This article shows that for a Decision-Support System to be adopted (and used), one needs to reduce
"
]
"authors_fields" => array:2 [
"fr" => "Marketing"
"en" => "Marketing"
]
"indexedAt" => "2025-04-02T14:21:41.000Z"
"docTitle" => "How Incorporating Feedback Mechanisms in a DSS Affects DSS Evaluations"
"docSurtitle" => "Journal articles"
"authorNames" => "<a href="/cv/de-bruyn-arnaud">DE BRUYN Arnaud</a>, KAYANDE U., LILIEN G.L., RANGASWAMY A., VAN BRUGGEN G.H.
<a href="/cv/de-bruyn-arnaud">DE BRUYN Arnaud</a>, KAYANDE U., LILIEN G.L., RANGASWAMY A., VAN BRUGG
"
"docDescription" => "<span class="document-property-authors">DE BRUYN Arnaud, KAYANDE U., LILIEN G.L., RANGASWAMY A., VAN BRUGGEN G.H.</span><br><span class="document-property-authors_fields">Marketing</span> | <span class="document-property-year">2009</span>
<span class="document-property-authors">DE BRUYN Arnaud, KAYANDE U., LILIEN G.L., RANGASWAMY A., VAN
"
"keywordList" => "<a href="#">Apprentissage</a>, <a href="#">Decision Support Systems</a>, <a href="#">Evaluation</a>, <a href="#">Feedback</a>, <a href="#">Modèle mental</a>, <a href="#">Outils d'aide à la décision</a>
<a href="#">Apprentissage</a>, <a href="#">Decision Support Systems</a>, <a href="#">Evaluation</a>,
"
"docPreview" => "<b>How Incorporating Feedback Mechanisms in a DSS Affects DSS Evaluations</b><br><span>2009-12 | Journal articles </span>
<b>How Incorporating Feedback Mechanisms in a DSS Affects DSS Evaluations</b><br><span>2009-12 | Jou
"
"docType" => "research"
"publicationLink" => "<a href="#" target="_blank">How Incorporating Feedback Mechanisms in a DSS Affects DSS Evaluations</a>
<a href="#" target="_blank">How Incorporating Feedback Mechanisms in a DSS Affects DSS Evaluations</
"
]
+lang: "en"
+"_type": "_doc"
+"_score": 9.068623
+"parent": null
}