Essec\Faculty\Model\Contribution {#2216 ▼
#_index: "academ_contributions"
#_id: "10321"
#_source: array:26 [
"id" => "10321"
"slug" => "10321-determinants-of-service-quality-and-continuance-intention-of-online-services-the-case-of-etax"
"yearMonth" => "2009-02"
"year" => "2009"
"title" => "Determinants of Service Quality and Continuance Intention of Online Services: The Case of eTax"
"description" => "HU, P.J.H., BROWN, S.A., THONG, J.Y.L., CHAN, F. et TAM, K.Y. (2009). Determinants of Service Quality and Continuance Intention of Online Services: The Case of eTax. <i>Journal of the American Society for Information Science and Technology (JASIST)</i>, 60(2), pp. 292-306. 
HU, P.J.H., BROWN, S.A., THONG, J.Y.L., CHAN, F. et TAM, K.Y. (2009). Determinants of Service Qualit "
"authors" => array:5 [
0 => array:3 [
"name" => "CHAN Frank"
"bid" => "B00536868"
"slug" => "chan-frank"
]
1 => array:1 [
"name" => "HU Paul J.H."
]
2 => array:1 [
"name" => "BROWN Susan A."
]
3 => array:1 [
"name" => "THONG James Y.L."
]
4 => array:1 [
"name" => "TAM Kar Yan"
]
]
"ouvrage" => ""
"keywords" => []
"updatedAt" => "2021-07-13 14:31:32"
"publicationUrl" => null
"publicationInfo" => array:3 [
"pages" => "292-306"
"volume" => "60"
"number" => "2"
]
"type" => array:2 [
"fr" => "Articles"
"en" => "Journal articles"
]
"support_type" => array:2 [
"fr" => "Revue scientifique"
"en" => "Scientific journal"
]
"countries" => array:2 [
"fr" => null
"en" => null
]
"abstract" => array:2 [
"fr" => null
"en" => null
]
"authors_fields" => array:2 [
"fr" => "Systèmes d'Information, Data Analytics et Opérations"
"en" => "Information Systems, Data Analytics and Operations"
]
"indexedAt" => "2025-04-06T12:21:42.000Z"
"docTitle" => "Determinants of Service Quality and Continuance Intention of Online Services: The Case of eTax"
"docSurtitle" => "Journal articles"
"authorNames" => "<a href="/cv/chan-frank">CHAN Frank</a>, HU Paul J.H., BROWN Susan A., THONG James Y.L., TAM Kar Yan"
"docDescription" => "<span class="document-property-authors">CHAN Frank, HU Paul J.H., BROWN Susan A., THONG James Y.L., TAM Kar Yan</span><br><span class="document-property-authors_fields">Information Systems, Data Analytics and Operations</span> | <span class="document-property-year">2009</span> <span class="document-property-authors">CHAN Frank, HU Paul J.H., BROWN Susan A., THONG James Y.L., "
"keywordList" => ""
"docPreview" => "<b>Determinants of Service Quality and Continuance Intention of Online Services: The Case of eTax</b><br><span>2009-02 | Journal articles </span> <b>Determinants of Service Quality and Continuance Intention of Online Services: The Case of eTax</b "
"docType" => "research"
"publicationLink" => "<a href="#" target="_blank">Determinants of Service Quality and Continuance Intention of Online Services: The Case of eTax</a> <a href="#" target="_blank">Determinants of Service Quality and Continuance Intention of Online Serv "
]
+lang: "en"
+"_type": "_doc"
+"_score": 8.969542
+"parent": null
}
