Essec\Faculty\Model\Contribution {#2233
  #_index: "academ_contributions"
  #_id: "11729"
  #_source: array:26 [
    "id" => "11729"
    "slug" => "la-revolution-silencieuse-des-services-est-en-marche"
    "yearMonth" => "2014-11"
    "year" => "2014"
    "title" => "La révolution silencieuse des services est en marche"
    "description" => "PAVIE, X. et ABRATE, L. (2014). La révolution silencieuse des services est en marche. <i>Harvard Business Review (France)</i>."
    "authors" => array:2 [
      0 => array:3 [
        "name" => "PAVIE Xavier"
        "bid" => "B00176858"
        "slug" => "pavie-xavier"
      ]
      1 => array:1 [
        "name" => "ABRATE Lucy"
      ]
    ]
    "ouvrage" => ""
    "keywords" => []
    "updatedAt" => "2021-07-13 14:31:55"
    "publicationUrl" => "https://www.hbrfrance.fr/chroniques-experts/2014/11/5148-la-revolution-silencieuse-des-services-est-en-marche/"
    "publicationInfo" => array:3 [
      "pages" => null
      "volume" => null
      "number" => null
    ]
    "type" => array:2 [
      "fr" => "Articles"
      "en" => "Journal articles"
    ]
    "support_type" => array:2 [
      "fr" => "Revue professionnelle"
      "en" => "Professional journal"
    ]
    "countries" => array:2 [
      "fr" => null
      "en" => null
    ]
    "abstract" => array:2 [
      "fr" => null
      "en" => null
    ]
    "authors_fields" => array:2 [
      "fr" => "Management"
      "en" => "Management"
    ]
    "indexedAt" => "2024-11-21T21:21:45.000Z"
    "docTitle" => "La révolution silencieuse des services est en marche"
    "docSurtitle" => "Articles"
    "authorNames" => "<a href="/cv/pavie-xavier">PAVIE Xavier</a>, ABRATE Lucy"
    "docDescription" => "<span class="document-property-authors">PAVIE Xavier, ABRATE Lucy</span><br><span class="document-property-authors_fields">Management</span> | <span class="document-property-year">2014</span>"
    "keywordList" => ""
    "docPreview" => "<b>La révolution silencieuse des services est en marche</b><br><span>2014-11 | Articles </span>"
    "docType" => "research"
    "publicationLink" => "<a href="https://www.hbrfrance.fr/chroniques-experts/2014/11/5148-la-revolution-silencieuse-des-services-est-en-marche/" target="_blank">La révolution silencieuse des services est en marche</a>"
  ]
  +lang: "fr"
  +"_type": "_doc"
  +"_score": 9.155954
  +"parent": null
}