Essec\Faculty\Model\Contribution {#2233
#_index: "academ_contributions"
#_id: "15400"
#_source: array:26 [
"id" => "15400"
"slug" => "is-it-backsourcing-decision-making-a-design-science-research-approach"
"yearMonth" => "2025-02"
"year" => "2025"
"title" => "IS/IT Backsourcing decision making - A design science research approach"
"description" => "AKOKA, J. et WATTIAU, I. (2025). IS/IT Backsourcing decision making - A design science research approach. <i>Decision Support Systems</i>, 189, pp. 114379."
"authors" => array:2 [
0 => array:3 [
"name" => "WATTIAU Isabelle"
"bid" => "B00000530"
"slug" => "wattiau-isabelle"
]
1 => array:1 [
"name" => "Akoka Jacky"
]
]
"ouvrage" => ""
"keywords" => array:4 [
0 => "Backsourcing"
1 => "Design science research"
2 => "Conceptual framework"
3 => "Analytic hierarchy process"
]
"updatedAt" => "2025-01-07 01:00:53"
"publicationUrl" => "https://doi.org/10.1016/j.dss.2024.114379"
"publicationInfo" => array:3 [
"pages" => "114379"
"volume" => "189"
"number" => ""
]
"type" => array:2 [
"fr" => "Articles"
"en" => "Journal articles"
]
"support_type" => array:2 [
"fr" => "Revue scientifique"
"en" => "Scientific journal"
]
"countries" => array:2 [
"fr" => null
"en" => null
]
"abstract" => array:2 [
"fr" => "Many organizations implement outsourcing solutions for information systems and/or information technology (IS/IT). Some of them face problems resulting from dissatisfaction with these outsourcing decisions. Reasons for dissatisfaction include an outsourcing agreement that did not meet expectations, organizational changes, and a loss of control over the business. As a result, companies are rethinking their existing contracts by adopting a backsourcing solution. IS/IT backsourcing refers to the full or partial repatriation of previously outsourced activities. Given the strategic stakes of backsourcing, it is imperative to develop a decision-making process based on a solid framework. Based on an extensive literature review, we propose a design science research (DSR) approach consisting of four artifacts: a set of requirements, a conceptual framework, a decision model, and a prototype to support decision makers considering IS/IT backsourcing issues. A validation is presented, consisting of an illustrative scenario, a logical argument, and an expert evaluation. In addition, the approach was compared with recommendations found in the literature. Finally, the comments of a panel of IS/IT experts were collected. Our decision support system can be used by decision makers to investigate the backsourcing of IS/IT activities, choosing between three scenarios: backsource, renegotiate the contract, or change vendor."
"en" => "Many organizations implement outsourcing solutions for information systems and/or information technology (IS/IT). Some of them face problems resulting from dissatisfaction with these outsourcing decisions. Reasons for dissatisfaction include an outsourcing agreement that did not meet expectations, organizational changes, and a loss of control over the business. As a result, companies are rethinking their existing contracts by adopting a backsourcing solution. IS/IT backsourcing refers to the full or partial repatriation of previously outsourced activities. Given the strategic stakes of backsourcing, it is imperative to develop a decision-making process based on a solid framework. Based on an extensive literature review, we propose a design science research (DSR) approach consisting of four artifacts: a set of requirements, a conceptual framework, a decision model, and a prototype to support decision makers considering IS/IT backsourcing issues. A validation is presented, consisting of an illustrative scenario, a logical argument, and an expert evaluation. In addition, the approach was compared with recommendations found in the literature. Finally, the comments of a panel of IS/IT experts were collected. Our decision support system can be used by decision makers to investigate the backsourcing of IS/IT activities, choosing between three scenarios: backsource, renegotiate the contract, or change vendor."
]
"authors_fields" => array:2 [
"fr" => "Systèmes d'Information, Data Analytics et Opérations"
"en" => "Information Systems, Data Analytics and Operations"
]
"indexedAt" => "2025-02-11T10:21:43.000Z"
"docTitle" => "IS/IT Backsourcing decision making - A design science research approach"
"docSurtitle" => "Articles"
"authorNames" => "<a href="/cv/wattiau-isabelle">WATTIAU Isabelle</a>, Akoka Jacky"
"docDescription" => "<span class="document-property-authors">WATTIAU Isabelle, Akoka Jacky</span><br><span class="document-property-authors_fields">Systèmes d'Information, Data Analytics et Opérations</span> | <span class="document-property-year">2025</span>"
"keywordList" => "<a href="#">Backsourcing</a>, <a href="#">Design science research</a>, <a href="#">Conceptual framework</a>, <a href="#">Analytic hierarchy process</a>"
"docPreview" => "<b>IS/IT Backsourcing decision making - A design science research approach</b><br><span>2025-02 | Articles </span>"
"docType" => "research"
"publicationLink" => "<a href="https://doi.org/10.1016/j.dss.2024.114379" target="_blank">IS/IT Backsourcing decision making - A design science research approach</a>"
]
+lang: "fr"
+"_type": "_doc"
+"_score": 9.192447
+"parent": null
}