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Communications dans une conférence (2015), 2015 European Management Control Symposium

The challenge of measuring quality performance of healthcare services – the case of the DAN indicator in French hospitals

ZICARI Adrian , GOMEZ Marie-Léandre , LORINO Philippe , WAELLI M., SICOTTE C., BONNEFOND J.-Y.

ZICARI, A., GOMEZ, M.L., LORINO, P., WAELLI, M., SICOTTE, C. and BONNEFOND, J.Y. (2015). The challenge of measuring quality performance of healthcare services - the case of the DAN indicator in French hospitals. In: 2015 European Management Control Symposium.