Essec\Faculty\Model\Contribution {#6196
  #_index: "academ_contributions"
  #_id: "9462"
  #_source: array:26 [
    "id" => "9462"
    "slug" => "from-all-inclusive-to-user-pay-through-design-thinking-the-case-of-sodexo-energy-resources-in-australia"
    "yearMonth" => "2016-07"
    "year" => "2016"
    "title" => "From All-Inclusive to User-Pay through Design Thinking: The case of Sodexo Energy & Resources in Australia"
    "description" => "PAVIE, X. (2016). From All-Inclusive to User-Pay through Design Thinking: The case of Sodexo Energy & Resources in Australia. ESSEC Business School."
    "authors" => array:1 [
      0 => array:3 [
        "name" => "PAVIE Xavier"
        "bid" => "B00176858"
        "slug" => "pavie-xavier"
      ]
    ]
    "ouvrage" => ""
    "keywords" => array:8 [
      0 => "Design thinking"
      1 => "Service"
      2 => "Innovation"
      3 => "Business model"
      4 => "Management"
      5 => "Facility management"
      6 => "Australia"
      7 => "Strategy and General Management"
    ]
    "updatedAt" => "2021-07-13 14:31:15"
    "publicationUrl" => "http://dspace.essec.fr/handle/essec/5960"
    "publicationInfo" => array:3 [
      "pages" => ""
      "volume" => ""
      "number" => "ESSEC-G-198-1"
    ]
    "type" => array:2 [
      "fr" => "Etudes de cas déposées"
      "en" => "Published cases"
    ]
    "support_type" => array:2 [
      "fr" => "Editeur"
      "en" => "Publisher"
    ]
    "countries" => array:2 [
      "fr" => null
      "en" => null
    ]
    "abstract" => array:2 [
      "fr" => """
        In March 2016, while Sodexo Energy & Resources ("Sodexo E&R") was celebrating the signature of a historic contract, the Senior Vice President Marketing ("SVP Marketing") for Sodexo's E&R Global Division realized that it was only the first step of a tumultuous road.\n
        This contract rewarded a sustained and shared effort from Sodexo's and Rio Tinto's staffs. The major issue at stake was to cope with Rio Tinto's demanding expectations following the crisis it was undergoing. But in order to fulfill its substantial commitments, Sodexo had to adapt swiftly its business model. To do so, SVP Marketing knew that Sodexo would need external help to develop new skills.
        """
      "en" => """
        In March 2016, while Sodexo Energy & Resources ("Sodexo E&R") was celebrating the signature of a historic contract, the Senior Vice President Marketing ("SVP Marketing") for Sodexo's E&R Global Division realized that it was only the first step of a tumultuous road.\n
        This contract rewarded a sustained and shared effort from Sodexo's and Rio Tinto's staffs. The major issue at stake was to cope with Rio Tinto's demanding expectations following the crisis it was undergoing. But in order to fulfill its substantial commitments, Sodexo had to adapt swiftly its business model. To do so, SVP Marketing knew that Sodexo would need external help to develop new skills.
        """
    ]
    "authors_fields" => array:2 [
      "fr" => "Management"
      "en" => "Management"
    ]
    "indexedAt" => "2024-04-16T06:22:03.000Z"
    "docTitle" => "From All-Inclusive to User-Pay through Design Thinking: The case of Sodexo Energy & Resources in Australia"
    "docSurtitle" => "Etudes de cas déposées"
    "authorNames" => "<a href="/cv/pavie-xavier">PAVIE Xavier</a>"
    "docDescription" => "<span class="document-property-authors">PAVIE Xavier</span><br><span class="document-property-authors_fields">Management</span> | <span class="document-property-year">2016</span>"
    "keywordList" => "<a href="#">Design thinking</a>, <a href="#">Service</a>, <a href="#">Innovation</a>, <a href="#">Business model</a>, <a href="#">Management</a>, <a href="#">Facility management</a>, <a href="#">Australia</a>, <a href="#">Strategy and General Management</a>"
    "docPreview" => "<b>From All-Inclusive to User-Pay through Design Thinking: The case of Sodexo Energy & Resources in Australia</b><br><span>2016-07 | Etudes de cas déposées </span>"
    "docType" => "research"
    "publicationLink" => "<a href="http://dspace.essec.fr/handle/essec/5960" target="_blank">From All-Inclusive to User-Pay through Design Thinking: The case of Sodexo Energy & Resources in Australia</a>"
  ]
  +lang: "fr"
  +"_type": "_doc"
  +"_score": 8.733659
  +"parent": null
}