In this paper we present the results of a simulation study aimed at assessing an on‐demand transportation system. The on‐demand system uses minibuses that have neither fixed itineraries nor fixed stops. The minibuses are dynamically routed to accommodate the requests received by the users. To use the on‐demand service, users communicate, close to their desired departure time, the origin and destination of the trip. They accept the service if the estimated arrival time at destination fulfills their service level threshold. In the simulation users may decide whether to walk, to use a standard bus, to call the on‐demand service, and, if none of these options is satisfactory, to use a private car. We consider different scenarios to assess the potential benefits of the introduction of an on‐demand service. We also analyze the scalability and responsiveness of the service. The results suggest that an on‐demand system may be able to satisfy a large portion of user transportation requests and may be put beside standard transportation systems in order to provide a better transportation service to the users and substantially reduce the use of private cars.
ARCHETTI, C., SPERANZA, M.G. et WEYLAND, D. (2018). A simulation study of an on-demand transportation system. International Transactions in Operational Research, 25(4), pp. 1137-1161.