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Conference Proceedings (2006), Proceedings of ASAC 2006, Administrative Sciences Association of Canada (ASAC)

What Motivates Hotel Department Heads? A Case Study of a Canadian Hotel Group

Excarchoulis T., GRÖSCHL Stefan

Employee motivation has been identified as one of the key retention and performance challenges hotel organizations have been faced with for decades.Based on a case study approach, this paper explores workplace related characteristics that motivate heads of departements in a major hotel group in Western Canada.

EXCARCHOULIS, T. and GRÖSCHL, S. (2006). What Motivates Hotel Department Heads? A Case Study of a Canadian Hotel Group. In: Proceedings of ASAC 2006. Administrative Sciences Association of Canada (ASAC).

Keywords : #Gestion-des-ressources-humaines, #Human-Resources-Management, #Industrie-hôtelière, #Motivation-des-employés