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Working Papers (2003), ESSEC Business School

The Role of Criticism in the Dynamics of Performance Evaluation Systems

This communication presents the sociological concept of trial (Boltanski & Chiapello, 1999) and proposes an application in the management control field. Performance evaluation may thus be considered as a trial that contributes to organisational justice, and changes in response to criticism. The longitudinal study of the changing rules of calculation and attribution of bonuses in a French textile group illustrates the dynamics.

ANCELIN-BOURGUIGNON, A. and CHIAPELLO, E. (2003). The Role of Criticism in the Dynamics of Performance Evaluation Systems. ESSEC Business School.