Working Papers (2003), HEC
The Role of Criticism in the Dynamics of Performance Evaluation Systems
This communication presents the sociological concept of trial (Boltanski & Chiapello, 1999) and proposes an application in the management control field. Performance evaluation may thus be considered as a trial that contributes to organisational justice, and changes in response to criticism. The longitudinal study of the changing rules of calculation and attribution of bonuses in a French textile group illustrates the dynamics.
ANCELIN-BOURGUIGNON, A. and CHIAPELLO, E. (2003). The Role of Criticism in the Dynamics of Performance Evaluation Systems. HEC, 777/2003, HEC.