Presentations at an Academic or Professional conference (2015), 2015 European Management Control Symposium
The challenge of measuring quality performance of healthcare services – the case of the DAN indicator in French hospitals
ZICARI, A., GOMEZ, M.L., LORINO, P., WAELLI, M., SICOTTE, C. and BONNEFOND, J.Y. (2015). The challenge of measuring quality performance of healthcare services - the case of the DAN indicator in French hospitals. In: 2015 European Management Control Symposium.