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Journal articles (2008), Journal of Vocational Behavior, 73 (3), pp. 457-464

Perceived organizational support as a mediator between relational exchange and organizational identification

SLUSS David , Klimchak Malayka, Holmes Jeanne J.

Using cross-level data from 364 supervisor–subordinate dyads, we examined how relational exchange quality, perceived organizational support (POS), and organizational identification interrelate. We found subordinate POS mediates the relationship between leader-member exchange (i.e., LMX) and organizational identification. We also found the relational context matters—namely, the immediate supervisor’s relationship with his or her manager (i.e., leader–leader exchange, LLX). Our findings suggest higher quality LLX creates a spillover of resources and reduces the negative association between lower quality LMX and POS. Our study extends both social exchange and social identity theories. Link to the article

SLUSS, D., KLIMCHAK, M. and HOLMES, J.J. (2008). Perceived organizational support as a mediator between relational exchange and organizational identification. Journal of Vocational Behavior, 73(3), pp. 457-464.