Beyond official communications, competence management in firms meets serious difficulties. However if managers take it seriously and follow right ways to identify and exploit existing room for action (operationnal and technological options), those difficulties can be avoided. The adequate method relates strategy and individual competency through concrete action systems (activities and business processes). It also requires the strong commitment of corporate decision makers.
LORINO, P., DEMEESTERE, R. and GENESTET, V. (2003). Penser la gestion des compétences. L'Expansion Management Review, pp. 72-78.