This paper provides a résumé of qualitative research methods used in the discipline of information systems as these are more appropriate to IS than the more traditional quantitative methods. The paper considers philosophies and modes of analysis along with the methods themselves.
AVISON, D. and MYERS, M.D. (2002). La recherche qualitative en systèmes d'information. In: Make or Break Issues in IT Management. 1st ed. Vuibert, pp. 57-66.