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Book chapters (2001), Indicateurs de performance, Hermès Sciences, Lavoisier, pp. 23-28

La performance et ses indicateurs. Eléments de définition

A performance indicator is an interpretation tool, a sens building sign, which lied at centre of a triangle made of the collective author, strategy translated into objectives (intentionality) and the action process (action experience).

LORINO, P. (2001). La performance et ses indicateurs. Eléments de définition. In: Indicateurs de performance. 1st ed. Hermès Sciences, Lavoisier, pp. 23-28.