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Journal articles (2022), Journal of Management & Organization, In press

It's not all just tit-for-tat: the impact of relational identification on subordinate's attitudes and interpersonal citizenship behavior

SLUSS David , COOPER Danielle, MORRELL Daniel, THOMPSON Bryant

We explore how relational identification (RI) complements the influence of relational exchange within work role-relationships. In two temporally-lagged studies, we examine the contribution of RI, after accounting for relational exchange quality (REQ), in predicting organizationally-relevant behaviors and attitudes – namely, (1) interpersonal citizenship behaviors (ICBs; person-focused and task-focused), (2) job satisfaction, and (3) affective organizational commitment. Across samples of ‘non-professional’ (N = 152) and ‘professional’ (N = 197) employees, we found that RI (after accounting for REQ) significantly predicted outcomes. Indeed, we found RI to be the only predictor (after accounting for REQ) with affective commitment (‘non-professional’ sample only), person-focused ICBs (both samples), and task-focused ICBs (both samples). We discuss potential approaches for better specifying both identification and exchange as well as their unique and interactive effects within work role-relationships as well as managerial implications, limitations, and future research directions. Link to the article

SLUSS, D., COOPER, D., MORRELL, D. and THOMPSON, B. (2022). It's not all just tit-for-tat: the impact of relational identification on subordinate's attitudes and interpersonal citizenship behavior. Journal of Management & Organization, In press.

Keywords : #Leadership, #relational-identification, #social-exchange, #work-relationships