Press article, video or other popular media (2008), The Wall Street Journal
IT Outsourcing: The Goldilocks Strategy
Contrary to generally-accepted ideas, lessons from a longitudinal case study suggest that overemphasizing contractual mechanisms can be almost as counterproductive as underemphasizing them. Thus, successful IT outsourcing may require striking the right balance between "not enough" and "too much" contract.
BARTHELEMY, J. (2008). IT Outsourcing: The Goldilocks Strategy. The Wall Street Journal.
Keywords : #Contrat, #Externalisation