This study seeks to explain the perplexing phenomenon that many software outsourcing projects drift away from their initial goals. The drift process differs depending on interconnected changes.
HUBER, T., DIBBERN, J. and FISCHER, T. (2020). How and Why Software Outsourcing Projects Drift—an Actor-Network-Theoretic Investigation of Control Processes. In: Rudy Hirschheim, Armin Heinzl, Jens Dibbern eds. Information Systems Outsourcing. The Era of Digital Transformation. 1st ed. Springer, pp. 277-312.