In Health Care, it seems nowadays that only cost containment policies are taken into consideration. For this reason, it is essential that professionals assess the quality of their services. This book insists on the necessity of integrating two different concepts : quality assurance and risk management in hospitals. It gives hospital professionals and managers the necessary tools to develop a risk management and quality assurance program. Mots-clés : Assurance qualité - Hôpital - Gestion des risques - Responsabilité médicale Key-words : Quality Insurance - Risk Management - Hospital - Malpractice
ANHOURY, P. and VIENS, G. [Eds] (1994). Gérer la qualité et les risques à l'hôpital. ESF.