Press article, video or other popular media
Year
2016
Abstract
In the last few years, the arrival of private-hire cars such as Uber, Hitch, or Grab on the market has transformed the mindset of taxi drivers. Previously, they used to live comfortably, facing almost no competitors. As a result, there is little or no incentive for them to improve their service and attitude. Now, given the competitive edge that private-hire cars have over them, taxi companies have no choice but to improve their services.
PAVIE, X. (2016). Driverless taxis: Lessons on innovation. Entreprise Innovation.