Organizations face both opportunities and challenges thanks to increasing digitization, which can enable more freedom and sophisticated strategies that efficiently target specific customer segments or individual customers. However, in the face of digitization, organizations must become more innovative. Successful firms often demonstrate what the authors call disciplined autonomy to more fully leverage the opportunities digitization presents. The authors explain the concepts of disciplined autonomy here. In this column, Sorel Reisman also presents a separate summary of the recent IEEE Computer Society Conference on Computers, Software, and Applications (COMPSAC). Link to the article
MITHAS, S. and KUDE, T. (2017). Digitization and Disciplined Autonomy. IT Professional, 19(5), pp. 4-10.