Action Research (AR), which emphasizes collaboration between researchers and practitioners, is a qualitative research method that has much potential for the information systems (IS) field. AR studies of IS phenomena are now beginning to be published in the IS research literature. However, the rigour of many AR studies in IS can be improved. In this article, we look at the process in AR projects, and look at some of the key choices and alternatives in controlling AR. We analyze seven recent AR projects in IS and from this analysis distil recommendations for determining these control structures.
AVISON, D., BASKERVILLE, R. and MYERS, M. (2001). Controlling Action Research Projects. Information Technology and People, pp. 28-45.