The telecommunication business is undergoing a critical revolution, driven by innovative technologies, globalization and deregulation. The implications of this transition have changed the business rules of the telecom industry. Designing a business model (BM) for a mobile network operator is complex and requires multiple actors to balance different and often conflicting design requirements. This paper looks at what constitutes the most viable BM to meet strategic objectives within this turbulent environment.
AL-DEBEI, M.M. and AVISON, D. (2011). Business Model Requirements and Challenges in the Mobile Telecommunication Sector. Journal of Organisational Transformation and Social Change, 8(2), pp. 215-235.