This paper looks at the development of Multiview as an approach to developing information systems which is a socio-technical approach, not merely a technical approach.
AVISON, D. and WOOD-HARPER, T. (2003). Bringing Social and Organisational Issues into Information Systems Development: The Story of Multiview. In: Socio-technical and Human Cognition Elements of Information Systems. 1st ed. Information Science Publishing, pp. 5-21.