Year
1999
Abstract
Despite the growing interest for Business Process Reengineering (BPR), the BPR process remains obscure and hard fo formalize. In order to guide this process, we propose to use previous experience by applying case-based reasoning techniques. Our approach is implemented in the STEP PC tool.
PRAT, N. (1999). Aide au processus de BPR : Une approche fondée sur le raisonnement par cas. Dans: 4ème Colloque de l’AIM (AIM 1999). Cergy Pontoise: ESSEC Business School, pp. 211-227.