This paper presents the results of a study conducted with several major actors from the French financial industry, aimed at developing a process for developing responsible innovation (RI) by deploying a Design Thinking method. We begin by presenting the context for the study which includes a brief description of our approach to understanding and exploring the issues raised by RI. The first part includes a comparative analysis of the characteristics of RI and wicked problems, in order to establish a potential link between the two concepts. And the second part introduces the Design Thinking method as a potentially suitable approach for addressing wicked problems and, thus, RI. Finally, the process for developing responsible products and services, as developed throughout the study, is presented.
PAVIE, X. and CARTHY, D. (2014). Addressing the Wicked Problem of Responsible Innovation Through Design Thinking. In: Responsible Innovation. 1st ed. University of Szeged, pp. 13-28.