This papers proposes action research as the "ideal" research approach for cooperative work in design. It is a qualitative research approach for multidisciplinary teams of researchers and practitioners. The paper illustrates the research method through the design of multiview, a framework for information system development.
AVISON, D. (2002). Action Research: A Research Approach for Cooperative Work. In: Proceedings of the 7th International Conference on Computer Supported Cooperative Work in Design (CSCWD2002). Universidade Federal do Rio de Janeiro, pp. 19-24.