Conference Proceedings

Audit d’un site web. Une démarche structurée

CD-Rom In this paper, we describe an audit methodology aimed at web site evaluation. This methodology is based on a multi-criterion hierarchical model. The web site audit is performed by evaluating the quality of the web site according to a limited set of criteria. The paper analyzes the specificities of this audit due to the high number of web site users and the difficulties encountered by auditors when measuring user satisfaction.
AKOKA, J. et COMYN-WATTIAU, I. (2003). Audit d’un site web. Une démarche structurée. Dans: Actes du 8ème Colloque de l’AIM. Association for Information Management (AIM).